I made reservations online and noted a request 2 places/times. Arrived and was told no way could they accommodate my request, and IF I had called instead of making reservations online, they could’ve made it happen. I persisted on how I had done everything right about the request and desk clerk agreed. After 5 min or so, he had made my request possible. EZ. Could’ve done it at first instead of hem-hawing around. Rooms are nice size, esp suite, BUT furniture is reeeally old and beat up in both rooms we were in.