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"Stunning building with imposing staircases and plenty of space, never feeling crowded. Staff were professional and friendly. Rooms were well appointed and bathrooms stylish and spacious."

"Lovely hotel in a great location. Staff especially reception were friendly, helpful and welcoming. Can't really fault this stay."

"Great location, super friendly staff, comfy and cosy room. "

"Everything was great, from start to finish"

"Great food, lovely stay will be back again"

"Staff amazing and helpful"

"Lovely fresh high quality breakfast, friendly and helpful staff, comfy rooms"

"Everything about our stay was lovely."

"The reception staff were so welcoming, especially Jen who welcomed us like old friends. So chatty and lovely and a such a great start to our trip. Hotel and room was clean and looked great and just what we needed. Rooms were nice and warm during this cold weather however the hallways were a bit chilly! Would absolutely recommend and will return. "

"The hotel was lovely, staff were very friendly and helpful, and the pool etc was excellent. However the bed was extremely hard which was very uncomfortable. It wouldn't put me off staying but i would make sure I took a topper myself. "

"Room clean and bed comfortable. Walk in shower excellent. Coffee very nice. Croissants a bit stodgy but that is me being picky."

"I stayed overnight at The Grand York recently and had a lovely experience. I had a late check-in and Nigel (the porter) arranged a table at a lovely restaurant nearby for me. The room was extremely nice (there was one minor issue which I raised with staff the next day, but wasn’t anything major that it detracted from my stay). I found the hotel easy to get to and all the staff I came across were friendly, polite and professional. I also loved the granola at breakfast - it was extremely...

"Rooms lovely and staff all very nice and helpful "

"Beautiful central space. Great room. Would highly recommend. "

"Great room "

"Fantastic room. Staff were friendly and very helpful I would definitely stay again"

"Fantastic stay! "

"The room was very clean, the staff couldn't do enough for you, parking was excellent, and the breakfast was, five star ,the hotel is in a great position to explore york ,will visit again 😀 "

"The room was clean and spacious. The staff were friendly. The spa was a welcome bonus as were the free welcome cookies."

"Lovely spacious and clean room, with a wonderful view of the town square. Had a very relaxing stay and will definitely be back."