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"Flooring needs some maintenance. Friendly staff and decent food and service"

"The hotel staff took extra effort to arrange breakfast for us for next day as were leaving early. They packed our breakfast nicely and kept it ready by the time we came to the lobby. They also helped with roll out beds for one of the rooms."

"Very clean and well maintained amonst the chaos of the temple premises. Location right in frt of temple and great restaurant. Outstanding staff."

"Ok"

"A soulful heritage experience for lovers of slow travel! Madurai Heritage Hotel & Resort is a gem for travellers who value authenticity, traditional aesthetics and old-world charm over the predictable luxury of concrete five-star hotels. This is a place where luxury is less about extravagance and more about character, simplicity and a connection with heritage. Its ethnic ambience and traditional sensibilities offer a refreshing change from the usual hotel experience. Perfect for those who...

"Gateway Madurai was like a paradise found in the busy streets of Madurai. The hilltop location provides a view of the entire city and the drive into the hotel is full of lush greenery and wildlife. The rooms are beautiful and the restaurant offers excellent options. The staff made our stay perfection from the start. Highly recommend"

"Front office staff should be politeness and should understand the intention of the customers. I was very unsatisfied by their approach poor . Restaurant menu prices are very high and not upto the standard comparing witbthe prices"

"Very substandard bed linen . One in charge staff rude and nonchalant attitude . "

"The hotel staff were very helpful. The breakfast buffet was good. The bed was comfortable and quiet. AC worked and the hot water was fine. It was a very good stay"

"We just stayed one night. Rooms are pretty good. No complaints. "

"Clean room, good helpful staff, affordable price!"

"Excelente habitación, amplia y luminosa, con buenos muebles, cama cómoda y bonito balcón (aunque sin sillas). El personal, muy servicial y agradable. Buenos desayunos. Hotel recomendable."

"Great for its price. No extra bedsheets between the bed skirt and blanket. "