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"We recently stayed at Hilton London Gatwick Airport, and to be honest, my overall experience was quite disappointing. Before heading out, we called reception and asked if our room could be refreshed and the towels replaced. It seemed like a simple request, but when we came back later, nothing had been done. The towels were still the same, the bedding hadn’t been changed, and the room hadn’t been cleaned at all—even the trash was still there. It was frustrating, especially after taking the time...

"Perfect for a night before an early flight "

"The air conditioning was rarely turned on and the room was hot and stuffy. No control of air colnd from the room unit. Order the vegetable soup for 6 pounds. Was watered down freeze dried 'cup-a-soup'. Bloody awful. Was refused a hot steak sandwich at 7.20pm and told by staff not available after 6pm as per the menu. Nowhere on the menu is this stated. (THEN ODERED THE SOUP INSTEAD) Constant noise of thumping feet and furnuture being dragged accross the floor up to 11pm at night from the floor...

"We just felt the executive room was not great For what we paid"

"Good location at Cobham Services, very polite staff, the condition of the room and bathroom quite poor, however the hotel/laundry etc was clean."

"Great breakfast and excellent sunday roast! Well priced. Great staff, very clean, no complaints whatsoever. "

"Very clean and comfortable staff friendly and helpful. Used shuttle bus service from outside hotel to airport super easy. Parking and pet friendly."

"The room was in the annex and the basement. It was clean and well maintained had tea and coffee. Staff were friendly and helpful and the food was good "

"Quiet location. Bar was big but full of TVs with football on all the time. Staff generally friendly. Good airport hotel. Nothing really in walking distance but hotel has everything you need"

"Breakfast perfect room staff and parking also perfect I stayed in room 10 also perfect for I wanted"

"Very friendly staff and beautiful grounds. We had a lovely stay."

"it was all good."

"Room clean. Green fire light in room which was on all night, very bright when trying to sleep. Location nice and parking secure"

"Fantastic that the hotel is a few steps from the terminal."

"Holiday inn standard very good"

"I didn't have breakfast "

"Good location, staff and parking"

"This was by far one of the best inn rooms I have slept in for years. The bed was big and comfortable with a great mattress topper, two big wide windows for air. There was both a bath and a shower and both were clean. Tv and great coffee machine with plenty of milk and sugar with milk alternatives if needed. The staff were excellent and couldn't do enough to help with any request. The food was lovely in both dinner and the following lunch. The bar/restaurant has loads of windows and tables in...

"parking fine "