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"Lovely room and staff were very helpful. Breakfast was ok but could be better"

"Very nice"

"Lovely clean rooms set in a lovely hotel with beautiful surroundings. Carpark had plenty of space. The pub/restaurant was fantastic. One of the best steaks I’ve had. I was impressed by the wine list as it had plenty of choice of fantastic wines. Only downside was they stopped serving drinks at 10pm. Much too early to shut shop after you’ve been in the restaurant all evening. Other than that, we were satisfied."

"A excellent stay prior to a flight from Bristol Airport. Restaurant was excellent with a good selection of food and drinks. The staff made you feel welcome. Car parking was great and only 15-20 minutes from the airport. Will definitely stay again."

"Great location for us. Very friendly staff. The heatwave was too much for the AC and our room was not as cool as we like and the bed was very firm. A good value however."

"It is a great price with attached restaurant and bar. However, it is in the middle of no where."

"Worst night sleep I’ve ever had staying in an hotel, bed was terrible. Disappointed for price paid"

"I have stayed here several times now. On arrival had a long wait to be checked in. Nobody was on reception. When they finally turned up there was no apology for the wait. Room as expected but I thought this time it was looking very tired. Badly chipped paintwork. Dirty marks on carpet. A stone from a fruit from previous guest on floor. Bathroom was in need of refurbishment. New silicone and definitely a new shower tray. The silicone was particularly dirty. Bed was comfy and clean. Fan was...

"Great place - a pity the redtaurant closes relatively early, and the long queue for breakfast was annoying..."

"Lovely large room, comfy bed sand very dog friendly. Lots of parking and advantage of park and ride into Bath 10min walk away. Excellent Sunday roast and fantastic breakfast will definitely be back!"

"My overall assessment on the stay would rate it no more than a three star. There are some minor maintenance issues that need to be looked into. The staff were very pleasant and helpful. Food was very good and the full English was excellent. The idea of filling out what you wanted for breakfast the previous day was not really how I would like it as this might change, I would prefer to decide on the day. Conclusion: The accommodation was a little tired and in need of a spruce up."

"Looking a little bit tired, but clean and quiet. Helpful staff & good value all round"

"One night stay. Very friendly staff. Lovely village location with nice view of the Wye valley hillsides. Very reasonable pub standard evening meal, breakfast was spot on. The room was clean and comfortable with all the bits you would expect, kettle with tea and coffee, a nice bottle of sparkling water, TV, good quality soap and shower gel etc. Great value for a very reasonable price. Add in that they served a well kept pint of Tribute Ale."

"Nice basic place to stay. It's a pity there is no vending machines for snacks and drinks or even ice. It was quiet during the night. Shower was very good. I stayed when we were having a heatwave so the room was extremely warm day and night. The fan provided did help thank you"

"We have stayed here before several times but this time was really disappointing. We booked an accessible room but on arrival we were told this wasn't available and we were on the first floor. It was fortunate my operation for a knee replacement was postponed or I wouldn't have managed the stairs (no lift). The first floor room was stifling as it was during the ongoing heatwave. No fan provided. We went straight to get a cold drink (having driven 200 miles we were parched). Ordered the drinks...

"Clean and tidy room No air conditioner it was extremely hot over 31 degrees celsius and the window could not be opened due to a window safety cable. We had to cut our stay shorts it was just too hot and we could not sleep in the room. Very stuffy fan just circulated hot air. Very disappointing thought Best Western had a minimum standard across the chain this one certainly did not compare to others....."

"Couldn't fault anything, lovely hotel in great setting. Staff very friendly and helpful"

"Google Maps took me to an adjacent road, Common Road, which I drove up looking for the guest house. I asked a gardener who said they thought it might be next door. I drove back onto the main road and saw a small lane on the right and a sign propped against the wall showing Church Farm guest house. There was no sign for anyone coming from Abergavenny, like me. There were 2 front doors and I rang the wrong bell as there was no sign. We were told there was a dining room and when we came down for...