There was loose tiles on the floor. It says it’s newly renovated but all they did was repaint the walls and change the bedding. The ice machine didn’t work and the exterior doors didn’t seal properly.
Lesley
เข้าพัก 1 คืน, มีนาคม 2024
2/10 แย่มาก
Marcos
25 ก.พ. 2024
Marcos
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
10/10 ดีเลิศ
David
23 ม.ค. 2024
David
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Lisa วันที่ 2 พ.ค. 2024
Thanks for taking out your valuable time to rate us, David! We will work even harder to make your stay a memorable one :) Regards, Lisa
The room has all the standard amenities I have come to expect: the fridge and microwave, in room coffee. I visited the ice machine which was in good working order.
The room was clean and the bed was comfortable. I liked that I had 3 standard pillows on my bed.
I didn’t have any luck finding the wi-fi.
We had a pleasant stay for one night. Staff was friendly and helpful. Upgrades were being made to grounds but stopped by the evening and noise was not a problem Bed was comfortable. Price was reasonable. We'll stay here again.
Jimmy
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Noah วันที่ 6 ธ.ค. 2023
Hi, Jimmy! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Noah
6/10 พอใช้
Deborah
เดินทางกับครอบครัว
1 ต.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Did not experience pool.
The owners are nice and helpful people.
The property was 3 star because it is older and needs some repairs.
The door to our room looked beat up and didn’t have sufficient security locks.
My white sheets had stains on them.
Great to hear this, Michael! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Lisa
4/10 แย่
Peggy
9 พ.ค. 2023
Peggy
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก Barbara วันที่ 18 พ.ค. 2023
Hi, Peggy! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara
Hot mess pool not working this is under renovation
Did not stay. Hotel not as pictured on hotel.com. Pool not sure when it was last in working order. Under renovations? It was unbelievable. I have updated photos if you’re considering a stay you may want to view. Only good thing they did refund my money.
Teresa
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Ava วันที่ 19 เม.ย. 2023
Hi, Teresa! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Ava
Keep driving and stay somewhere else. From dirty sheets, to a non-working hair dryer, a heater that only blows cool air, and a used washcloth left on the shower curtain rod, this place is run down and trashy and NOT A GOOD PLACE TO STAY. Never again!
Larry
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Ava วันที่ 19 เม.ย. 2023
Hi, Larry! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Ava
This place is disgusting. We arrived late at night (11:30pm) and the front desk person took 10 minutes to check us in. When we arrived at our room, we turned down the bed covers and the sheets were DIRTY (as in dirt marks across the sheets and what appeared to be dead bugs). We slept on top of the bed in full clothing including head coverings to try to avoid bed bugs (or whatever they were). The hair dryer didn’t work, the electrical outlet by the sink didn’t work, and someone left a USED washcloth hanging over our shower bar. Trust me when I tell you to KEEP ON DRIVING and STAY SOMEWHERE ELSE!
ผู้เข้าพักจริง
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Noah วันที่ 12 เม.ย. 2023
We are extremely sorry to know this. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah
6/10 พอใช้
Diana
เดินทางเพื่อธุรกิจ
3 เม.ย. 2023
ไม่ชื่นชอบ: ความสะอาด
it was acceptable for the cheap price,but i wish they would collect the trash in the room daily. All the waste baskets in the room were overflowing with trash by the end of the stay.not good!
Diana
เข้าพัก 2 คืน, มีนาคม 2023
การตอบกลับจาก Eva วันที่ 6 เม.ย. 2023
Hi, Diana! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Eva
Hi, Prescilla! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Charles
Three people stayed in the room. All covered in bedbug bites.
Jonathan
การตอบกลับจาก Ava วันที่ 22 ธ.ค. 2022
Hey, Jonathan! It is unfortunate that you did not have that kind of experience that we are known to offer, please understand that we would never want our guests to face such kind of hassle. Rest assured, we will work upon your feedback to ensure a comfortable stay in the future. Regards, Ava
Hi, Mauro! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Jane!
There was no extra lock on the door, just the one for the key. There was a huge gap between the floor and door so while the door was shut I could feel the heat coming in the room from outside.
jill
เข้าพัก 1 คืน, มิถุนายน 2022
การตอบกลับจาก Simon วันที่ 10 ก.ค. 2022
Hi, Jill! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon
The room floor was covered by bugs and a puddle of water on the floor. Did not stay. Staff was helpful, happily gave refund. Apologized for inconvenience.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤษภาคม 2022
การตอบกลับจาก Simon วันที่ 23 มิ.ย. 2022
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon
The first room A/C did not work but I was given a 2nd room that the was fine. The office staff was great and took care of the non working A/C.
Ryan
เข้าพัก 2 คืน, พฤษภาคม 2022
การตอบกลับจาก Joey วันที่ 19 พ.ค. 2022
Thank you so much for the positive rating, Ryan! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Joey
The gentleman who checked me in was very polite and nice. It was a warm day and the AC worked great. Looks like they were doing a remodel but our room was quiet and I never heard them as they were working on the property. If i were back in the area i would stay again.
James
เข้าพัก 1 คืน, เมษายน 2022
การตอบกลับจาก Jason วันที่ 13 เม.ย. 2022
Hi James, We are pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better in the future. Regards, Jason
Hi Mario, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Philip
8/10 ดี
Marilyn
เดินทางกับสัตว์เลี้ยง, เดินทางกับครอบครัว
17 มี.ค. 2022
ชื่นชอบ: พนักงานและบริการ
Friendly staff at the front desk.
Mediocre room amenities.
Body soap was garbage!
Parking lot was messy and full of construction materials.
There was nowhere to walk my dog in the morning.
We had to drive around to find a better place so she can do her “business”.
The TV had an abundance of channels.
Comfy mattress and pillows.
Marilyn
เข้าพัก 1 คืน, มีนาคม 2022
การตอบกลับจาก Ammy วันที่ 23 มี.ค. 2022
Hi, Marilyn! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Amelia.