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"Breakfast menu limited. Parking OK but expensive. Room clean but small and cold - we requested a heater but it didn’t arrive on the first night, so we only had it on the second. Staff were very helpful."

"Breakfast is always good - allergies clearly marked with lots of gluten free options. Room comfortable, great shower, always a good night sleep."

"Stayed in 21 and had no hot water bed was horrid No drinking water "

"Breakfast was excellent"

"Excellent stay again Second time Solo female traveller Felt very safe and welcome Walkable to Norwich cathedral Excellent restaurant on site Walkable to Sainsbury's if needs supplies Great wi fi for meetings "

"Nice city centre location"

"Room and building was very clean but spa felt very tired and needed a refurb but few issues, Our room cou"

"Arriving at Sprowston Hall it was impressive. However, Room was tucked up a lot of stairs (not told of this at reception) Bed was very uncomfortable, duvet was too small for a double bed - with 2 people in, only 2 pillows (which werent comfortable) - no spare. Room was freezing too. Went to the bar to look at menu and asked for a decaf coffee but male bar staff said he would have to go and get one - very reluctantly-so told him not to bother. Menu at the bar quite restrictuve too. Overall disappointing. "

"Fantastic stay"