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"Convenient location "

"I had to cancel a non refundable room that I booked through Expedia and appealed thought Expedia to the hotel. The hotel responded to me via Expedia as in Dear Mikki... The Chatwal is a hotel that I stay at every year AND I am a Hyatt loyalty member. The hotel wrote back offering me the courtesy of a change of date or 10k points. I called to change the date and they would not honor their email offer. The hotel would not return my calls, Hyatt did not help either. A wasted day, a horrible...

"What a great place to stay. The location was perfect. The staff and rooms were excellent. This will be our go to anytime we come to the city."

"Great spot, spacious room."

"The pool and Turkish bath are a real treat. This was a nice staycation for myself."

"Room was clean, and very quiet. The highlight of the trip was the staff - front desk, doormen and maintenance were always friendly and welcoming, especially with our daughter. Wonderful stay."