โรงแรมใกล้ห้างสรรพสินค้า Westchester, White Plains

"Excellent service"

"Clean and very convenient location great for walking."

"Breakfast was good, and the surrounding area was great. There were stains on the couches from unidentified bodily fluids, the tub didn’t work and there was poop on the ground next to the toilet. Unclean and gross, and the air conditioning made a loud knocking noise that woke us up every half hour. Also the ice machine didn’t work on our floor. They gave us some money towards breakfast for the inconvenience but I wouldn’t recommend anyone stays here"

"Great for a quick stay."

"Stayed for 5 nights. The air filter was absolutely polluted with dust, it looked like it hasn’t been changed in a year. Our son got an allergic reaction to the dust and had to take him to the ER during our stay. One of the beds did not have a comforter which we reported upon arrival. We were told for 3 straight days that it would be delivered and was not. It was finally delivered as we were checking out. I am a work traveler and have seen it all but the service and cleanliness were way below...

"Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected."

"Property was missing needed items and it took two days to get them(coffee maker). For the price you get what you’d expect. Older property with some updates needed. Everything worked but older appliances. "

"did not respond from the morning day of check-in. Responded to me all the way up until the day I was supposed to stay in the house do not book with these people they are scamming"

"Place didn't exist. Host did not respond to requests to clarify check-in. Upon arriving, the location was not as described and an individual who answered the door informed our party this was not a rental property. Had to last minute book elsewhere."

"The property was double booked and they took my money and the code was never received therefore I could not check in to the property. I’m still waiting on a refund of $416.02 . The property should not be listed if people are occupying it. I was distraught when I found out this on my birthday weekend scrambling to find a place to go at almost midnight. This person should be banned from renting out this property so that it doesn’t happen again!"

"Estuvo bien"

"After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is...

"The hotel is under a big refurbishment plan, so some things were disrupted, but it was clean, had a working fridge, microwave and coffee machine, and the staff were friendly and helpful. No complaints, a good room for the price."

"Sfd"

"I’ve stayed at many cheap hotels and this was definitely the worst experience. We had accidentally booked a room on the smoking floor and had it moved to another floor but the elevator still smelt bad and the room smelled weird. The staff was not very friendly or helpful and the place had an overall gross vibe. I left early in the morning to catch a flight but couldn’t imagine wanting to eat their provided breakfast in such a place."

"Room could have been cleaner. The room wasn’t too bad couple spots in the walls were a little messed up from what looked like water damage. The bathroom was actually the worst toilet paper holder was like broken. The sink look like it was gonna fall off the definitely water damage on multiple walls. The knobs for the sink and shower were all messed up. Wasn’t one of the worst places that I’ve been but they definitely can do some work fixing the place up."

"Property was not the one shown in the advertising picture. Poor communication with owner. Dirty place with dirty beds, noisy neighbors couldn’t sleep. It was a horrible experience "