โรงแรมใกล้โบสถ์บัพทิสต์เดอะเวลเรทฟอร์ด, เรตฟอร์ด

"Very comfortable and well equipped"

"Good location. Clean. Quiet. Lovely service."

"We did not receive the check-in details via e-mail so could not check in and ultimately not stay overnight. The phone number that was with the booking was supposed to be a helpdesk with the operator being anything but helpful. We had a look for help at the property but could not find anyone on two separate occasions; we were also astounded to discover that the accommodation was in the middle of a wedding venue and NOT the wedding we were attending. We did manage to find a mobile number for...

"Overall stay spoiled by slow service at dinner in restaurant.48minutes between ordering and first course being served.I had to go to staff to find out what was happening.The same happened to a couple on the next table.Very poor communication from staff.Spoiled the meal."

"We paid, as you can see. We turned up around an hour after booking to check in. We were completely ignored by passing staff regardless of the fact that there were four of us standing around with our bags to check in. We eventually got greeted by an abrupt member of staff. Who told us she needed to get someone else to check us in. This other member of staff came around 15 minutes later, so we bought a drink each whilst we were waiting. This other member of staff then told us they didnt realise...

"Courteous staff. Room was basic as expectations extend but clean and tidy."

"The hotel was clean and generally well kept. We enjoyed a nice stay, but a couple of things would have made things better: - On checking in, the receptionist was very functional. We would have appreciated a welcoming smile as well as being told the relevant information. - The menu needs to be updated to show what is actually served. However, nothing to stop us from returning."

"It was sufficient "

"Beds very hard so didn't get much sleep Easy check in Friendly staff Easy check out"

"Don’t remember much about it. Staff were nice. "

"Clean, cosy room and really lovely staff, I didn’t have the breakfast but I did have a roast and it was fantastic. Will definitely stay again when I need to visit family "

"The breakfast was plentiful, with home-made jams and marmalades, home-made bread (delicious!) as well a good cooked breakfast etc."

"Room was great, bed was comfy, shower was really good. "