"Hotels.com with the hotel have some payment issue. When I check in the hotel front desk staff said that i need to pay for this trip, however, I already fully paid when i booked the hotel. After check and clarified she confirmed already received my payment. And I called to Hotel.com the staff request me to pay again for the hotel and refund my previous payment with Hotel.com due to some payment issue between Hotel.com and the Hotel. But is it the issue of customer why i have to do that.
Also...
"The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. "
"Average stay, tv not receiving signal, boiler broke down, although owner came out to fix within a few hours. Very poor welcome pack (small bottle of milk). No logs or kindling for log burner. View from back of cottage spoilt by messy and junk strewn garden. Nice location with good pubs in village that did good food, just check what days they open."
"Warm welcome with lovely staff who never seemed to sleep(!) but always served with a smile. The menu had a good selection of dishes. Thoroughly enjoyed the homemade food which was tasty and generous in portion size. The spiced plum crumble was amazing and we were told they were homegrown plums! The room was lovely and exactly what we wanted. Everything was clean and neat. We loved our stay and would happily return. Highly recommended. "
จากข้อมูลของผู้เข้าพัก The Royal Oak คือที่พักยอดนิยมของนักท่องเที่ยว เบดแอนด์เบรคฟาสต์แห่งนี้มาพร้อม ห้องอาหารและที่จอดรถฟรี โดยตั้งอยู่ห่างจาก โรงละครเดอะรีเจนท์ เพียง 0.8 กม. ที่พักแห่งอื่นๆ ในบริเวณใกล้เคียง ได้แก่ The Dog and Partridge Country Inn และ ไวลด์ไฮฟ์คัลโลว์ฮอลล์
