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"Room was clean, everything was great. Staff were helpful."

"The room was not clean at all. The floor and floor boards were dirty and sticky. Old dry fingernail polish on floor and some other sticky residue not sure what it was. Refrigerator outside door was dirty with kid stickers on the front. Microwave sounded like it was going to explode when turned on. Room had a musty smell to it. I chased and killed 2 bugs the last day there. Hallway looked like it hadn’t been swept in months. I could probably go on and on but the worst was on a whim decided to check the fire alarm in the room only to find that there were NO batteries in it. Unfortunately we will never stay there again or refer it to anyone. I can’t comment on staff because I never seen anyone other than the girl that checked me in. Of course the printer was not working so I never received a receipt and when I checked out another girl at the desk who I reported the fire alarm to. We were only there 2 nights and spent most of the day away from there. I suggest this place get a good inspection. There were many complaints that weekend by other people. On a positive note the air conditioning worked."

"clean room, attentive staff, good choice of eateries"

"I absolutely love the vibe of this hotel! Elegant, accessible, affordable and just visually stunning! The rooms, (I've stayed in several different room types) are all modern, beyond spacious, and comfortable. This is my must book place for any Scranton visits!"

"Clean room was poor, breakfast there wasn’t Staff no connection with the customer"

"Everything was good "

"The room was comfortable and clean although there was only one bath towel in the room when we arrived. The attendant at the front desk gave us the towels to rectify the problem. The breakfast was very basic, not even a waffle maker, just a typical continental breakfast."

"Dirty bathroom, very loud, check in was uncomfortable with smokers sitting in front lobby doors being loud. "

"Nice friendly staff comfortable bed great location"