Search Hotels Near The Medical Center of Southeast Texas, Port Arthur

"Everything was great except the AC it kept not cooling"

"The ac was great and the breakfast in the morning was delicious. "

"Yes."

"The one redeemable fact is that the room was clean and the bed was comfortable. When we checked in, it seemed like it was going to be nice. Then everything needed or wanted in the room was not available. There was a coffee pot, but no coffee packets or cream, sugar, etc. There was a phone to the front desk, but it had no dial tone and was unusable. There was a TV with a very unusual/complicated system to get "into" it, and there were no directions/instructions as to how to operate it. There was a bathtub that looked very good, and I was very exhausted after all the traveling and looking forward to a bath. There was no stopper or cover to keep the water in the tub. I was told, "shower only". One of the major reasons I selected this room was b/c the bathroom had a nice bathtub. Little did I know I would not be able to use it. We told the office and was told they would get one for the next night. They did not do that. Other than having a comfortable bed, nothing else that is expected such as the above mentioned items, was not there. There was one small soap, no shampoo, 2 washcloths, 2 towels. It could have been a 5 star review if some effort had been put into prepping the room for people to actually stay there. Sadly, that didn't happen."

"This was a great stay for the money! Would be great for longer stays!"

"Nice hotel"

"Nice and kind staff, looks clean and new the property"

"Good breakfast. Clean rooms. Overall great experience. "

"Rosa from housekeeping was the absolute best. Extremely friendly and helpful. "