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"Staff were exceptionally friendly and helpful. Valet takes a little long."

"The place was spectacular.The views were to die for. Had everything we needed. The AC was great, comfortable bed and super clean. Can't wait to return next year."

"Perfect location close to Brightline, the Omni, museums, and Bayfront. We also loved the hotel. It was top notch. Service was great and the view from our room was incredible."

"Clean, great location and amenities."

"The room was clean, the hotel was clean, the staff was a little stand offish but the location was great and check in was smooth. Highly recommend for anyone staying before a cruise from the Miami port."

"Everything was great!!"

"Nice room and entire residence hotel/condos for a week’s stay. Clean room, comfortable bed, good a/c after maintenance got it working properly, lovely moire of the bay and ocean. Good restaurants a block away in the World Mall. Weather was good in February. "

"ไม่มี ทุกอย่างปานกลางในทุกด้าน ยกเว้นวิวห้องพักดี"

"We stayed at The Elser for our anniversary, and overall if was a wonderful experience. The property was very nice and clean, and well maintained. One of the highlights was the beautiful view from our room-we were even able to watch the cruise ships depart from the Port of Miami. The location is excellent, Bayside Marketplace is directly across the street, offering plenty of restaurants, shops, and entertainment options. The hotel is also within walking distance of CVS, the train station, and...

"The apartment was spotless, well-equipped, and exactly as described. The check-in process was smooth, and the host was responsive and helpful throughout our stay."

"Wonderfull place"

"Overall, the place is okay. The rooms are clean, but the issue is in the details. I always check the bed first, since that’s often the least clean part. Unfortunately, I found stains and hairs on the bedsheet and pillowcases, which made it impossible for me to sleep on. I tried contacting the host by email, but they didn’t respond quickly. Eventually, I reached them via WhatsApp. They told me no one could change the sheets right away and that I’d have to wait until the next morning. When I said...

"It has a great roof top pool and food was good at the restaurant."

"Beautiful location and included amenities. Definitely will be coming back! Thank you for everything!"

"Room was great, very clean and plenty of room. Pool was on the roof and a great vibe. Unfortunately, to no fault of the property, all the buildings around it are being built aka under construction but did not keep us awake. Gym is also a huge pro on the 33rd floor "

"This was one of the worst customer service experiences I have ever had. My boyfriend and I were treated disrespectfully by staff over a checkout issue, despite attempting to communicate and resolve the matter. The interaction left us feeling harassed and unwelcome. I have already contacted corporate about the situation and have not received a response. Until this matter is addressed, I cannot recommend staying here. Customer service and guest treatment need significant improvement."

"Great place to stay wonderful staff"