โรงแรมใกล้ห้างสรรพสินค้า Citadel Mall, Colorado Springs

"Their AC was out for the last few weeks and currently"

"The staff were friendly and helpful. However, there were no pans, dishes, or utensils to use in the kitchenette room. No coffe pot and the one they gave after asking had a short in it. The king bed was worn down and uncomfortable. Floors needed serious mopping. The hotel is rougher side of a town."

"Excellent property, quite and clean. Very convenient. Communication with host was great!"

"Microwave was not working and the shower curtain"

"Hands down the best experience with hotel staff I’ve ever experienced. These folks seem to love their job and the people they work with. The friendliest staff I’ve ever encountered. It was a great stay because of the staff alone but then add a clean, comfy room and great breakfast. It was 10/10. Management is doing great."

"The room is clean, the staff are nice but the breakfast is the same every day, at least to change the sausage to bacon instead."

"The hotel was clean minus underneath one of the beds in our room. When I was inspecting the bed, I found a pair of bloody underwear. Staff immediatly came to the room to change sheets and clean but were unable to change our room due to bookings. The manager said housekeeping doesn't flip mattresses or look underneath mattress. Probably should start..."

"Only one elevator was working on our day there and it was a really bad inconvenience because there was a line to get on it."

"Very clean a and updated."

"We love the layout of the rooms, with the exception of the bathroom and sink. Layout is a little cumbersome. We enjoy the small kitchen area along with the small living area to relax. We especially enjoy the breakfast and the green chili! No other breakfast bar provides green chili. There was a large group of people of all ages attending breakfast and they took over. Loud, children out of control and standing in the way of other guests. This is not the fault of Hyatt, but I’m hoping one of this...

"Lots of restaurants and a theater nearby."

"I liked the hot tub and free parking ,and love the air conditioning .The staff was very helpful .I have not seen my bill"

"The best room I have stayed in for years."

"the bathroom door lock did not work. the room entrance door was extremely pound not just for my room but for other rooms in the same area"

"Awesome stay"

"great property, clean and large. would stay again and recommend."

"Room was nice. Staff was okay. Had to wait 15 minutes to check in, no one was at the desk. I am traveling with my 87 year old mother and having breakfast on site is one of the amenities I want. They advertise "free breakfast "!! There wasn't. Coffee and prepackaged muffins was it. Oh, and vending machines. Asked about it and my answer was, " I don't know. You need to talk to the manager. " I was not happy. I will not stay there again."

"Yes"