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"Be careful if you book a lagoon room it’s along way from the hotel beach and pool The staff were lovely except an older lady in a sari who was very abrupt The staff member in charge of the turtles was incredible "

"Not clean. Internet very bad. Owner said she would not purchase more gigabytes that I was downloading. I told her I wasn’t. Then said I was watching too many videos. There wasn’t a tv for the evening so I did watch some videos but I have never had this problem when I have booked with Expedia at any other property. I was on the top floor and she told me I had booked the cheapest room. I was not aware of that. I had fan only and I thought I had booked air conditioning. The worst room I have ever...

"Talalla Retreat is marketed as a serene oceanfront wellness escape. Unfortunately, my experience did not align with that image. I prepaid for a Sea View Category Room. Upon arrival, I was shown to a room in a separate “new” building far from the sea, facing jungle greenery with a shared balcony. It did not reflect what most guests would reasonably expect from a sea view booking. When I raised this immediately, I was told there were no alternatives available. The options were to accept the...