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"The original room we had was reeking cigarette smoke and the bathroom faucet was broken. Also, housekeeping missed our room twice. But we were offered a different and better room and housekeeping finally came to our room on the last night. If not for the helpfulness of front desks Christian and Donald, hot breakfast every day with good variety, pool and 24/7 gun included, it would have been a terrible overall stay."

"My go to when I am in Lowell or Tewksbury"

"Noisy party crowd under no control from staff. Cars playing loud music all night. Room had zero accessories whatsoever. 1 tiny bar of soap, damp wet towels. Where my room was at the back of the building it was fifty with a smell from the dumpster. I would never recommend this property to anyone. "

"Stay again"

"Excellent"

"We got off of our cruise early in the morning and went straight to the hotel. We are expecting to just be able to drop off luggage off and walk around for a few hours then come back and check in to our room. To our surprise, they had a room available and allowed us to check in and go to our room right away. This was probably before 10am. That was an awesome thing to experience and was very unexpected!"

"Very clean rooms and good breakfast. Shower had very low water pressure and showerhead did not move"

"I arrived at 5:10pm and room was not ready. I was offered a chance to change in gym which required me to drag suitcase down 3 flights of stairs. I could not get suitcase back up"

"Staff"

"X"

"Wonderful stay! The front desk and guest services team were amazing. The room was cleaned every day, and the products were fantastic. I saw some poor reviews and, admittedly, was nervous, but I can't say enough about how incredible the team and stay were. Highly Recommend."

"The staff is friendly and helpful ."

"We had a great 2 night stay with two kids, 9 & 13. Rooms were clean, service was great with helpful staff! Beds were comfy and bathroom was large and clean! Would definitely recommend & hope to stay again when we return to Boston!"

"We loved the location! Unfortunately, there was no coffee maker, kettle, or refrigerator available. These items can be requested by calling housekeeping."

"very clean, in a walkable distance from everything, great food and drinks. no complaints."

"Ok"

"This was a great choice for me as a solo going on a cruise. Once there from the airport, I was able to uber/lyft anywhere. I got some local favorites to heat up for dinner & some Asiago popovers for breakfast. Thanks Popover Lady in the Public Market. I was going to walk to the port but it was drizzling. The ride was less than $10 at 11:30 to drive me around the block to drop my bag. I'll stay here again!"

"The hotel is paces away from Fanieul Hall and the wharf. So plenty of options on foot. It is also right by a blue line station, so easy to get to any other neighborhood. The room was clean and the bedding really comfortable. The lobby is a bit strange, long and narrow, with the other half dedicated to a pretty good restaurant. Just a bit awkward. So all in all, it is an OK place to stay, but not one to impress a wife or date."

"Beautiful property. Lounge and dining area so inviting and perfect for my business needs and personal needs."