Tired hotel, beds and pillows not great, double duvet too small, shower tray grimy, shampoo and shower gel bottles almost empty, health club in a different building only accessible by going outside the hotel. Breakfast range good but quality sadly disappointing.
We have been visiting this hotel for about 3 years it's great for families as kids eat free and the indoor pool.
The staff are always friendly and nothing is to much trouble.
My only negative is that the rooms are starting to look like they need updating and showing signs of wear and tear.
Julie
เข้าพัก 1 คืน, เมษายน 2024
10/10 ดีเลิศ
rowan
15 เม.ย. 2024
A great friendly hotel to relax when visiting taunton
Reception went above and beyond at registration, every assistance and consideration was give to myself as registered disabled and my wife’s restricted mobility. Breakfast was generous, the service excellent and the ambience pleasant.
Our room and it’s facilities were excellent
We shall continue to make this an essential stopover on our frequent journeys down to the South West.
Pretty much as one would expect with IHG Hotel. Good service. Prompt resolution to any issues. Decent breakfast Which is on par with the hotel standard.
These days IHG hotels are pretty much my 1st choice home or overseas, as you just know what your getting
Handy for the M5 with petrol station next door.
Lobby very inviting with an attractive bar serving craft beers.
Staff very helpful and could not do enough for us.
Breakfast excellent.
Leisure facilities very good.
Would definitely stay here again.
Reception was unmanned upon check in, no staff to be seen. Had to physically go into the kitchen to get someone to check myself and other waiting guests in.
Food was poor quality, burnt burger and chips is the last thing you want after a
Long commute,
Would not stay here again.