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Hotel Fénix

3.0 star property
Colonial hotel with 24-hour business centre and 24-hour front desk

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Photo gallery for Hotel Fénix

Terrace/patio
View from property
Lobby
Property amenity
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping

Room options

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Showing 2 of 2 rooms

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Down duvets, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
LCD TV
Down duvet
Ceiling fan
Blackout curtains
Private bathroom
Free bottled water
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Down duvets, in-room safe, desk, blackout curtains

Superior Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Down duvet
Ceiling fan
Blackout curtains
Private bathroom
Free bottled water
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700

What's nearby

  • Miguel Hidalgo Central Park - 2 min walk - 0.2 km
  • Archaeological Museum of Soconusco - 2 min walk - 0.2 km
  • Bicentennial Park - 6 min walk - 0.6 km
  • Plaza Cristal Shopping Center - 2 min drive - 2.2 km
  • Centro Comercial AlaÏa Tapachula - 2 min drive - 2.6 km

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 26 min drive

Restaurants

  • ‪La Mexicana - ‬4 min walk
  • ‪Tacos Madrigal - ‬5 min walk
  • ‪La Fonda Inn - ‬2 min walk
  • ‪Cenaduria las Juchitas - ‬2 min walk
  • ‪Gramlich Café Terraza - ‬2 min walk

About this property

Hotel Fénix

Hotel in the city centre
At Hotel Fénix, you can look forward to a garden, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a restaurant.
You'll also enjoy perks such as:
  • Free self-parking
  • A 24-hour front desk, tour/ticket information and 1 meeting room
  • A front desk safe, a banquet hall and luggage storage
Room features
All guest rooms at Hotel Fénix have comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans, daily housekeeping and electrical adapters/chargers

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1953
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

The host will greet guests on arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Hotel Fénix Tapachula
Fénix Tapachula
Hotel Fénix Hotel
Hotel Fénix Tapachula
Hotel Fénix Hotel Tapachula

Frequently asked questions

Is Hotel Fénix pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Fénix?

Self-parking is free at this property.

What time is check-in at Hotel Fénix?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Fénix?

Checkout is at 1 PM.

Where is Hotel Fénix located?

Located in the heart of Tapachula, this hotel is steps away from Miguel Hidalgo Central Park and Archaeological Museum of Soconusco. Bicentennial Park and Plaza Cristal Shopping Center are also within 2 miles (3 km).

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Hotel Fénix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 169 reviews
Rating 8 - Good. 48 out of 169 reviews
Rating 6 - Okay. 21 out of 169 reviews
Rating 4 - Poor. 8 out of 169 reviews
Rating 2 - Terrible. 5 out of 169 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Nice staff and place thanks we will be back .
Stayed 1 night in Dec 2024

8/10

My son loves this place .nice and clean and the people are nice .
Stayed 1 night in Dec 2024

10/10

I liked the facility, very clean, lots of green áreas, central to the many places , breakfast is great and staff is very nice.
Stayed 1 night in May 2024

10/10

Good location
Stayed 1 night in Oct 2023

10/10

Nice and comfortable .thanks
Stayed 1 night in Dec 2024

4/10

From the outside was clean and nice! But the inside they had cockrouches!😖 Bed weren’t comfy!
Stayed 1 night in Apr 2025

10/10

All around good experience!
Stayed 1 night in Sep 2024

10/10

It was nice and clean with many plants which I like.
Stayed 1 night in Oct 2024

10/10

Beautiful experience good service
Stayed 7 nights in Oct 2023

10/10

everything is good and perfect
Stayed 1 night in Mar 2024

10/10

This is an older property, so don’t expect shiny and new. It is clean, safe, and quiet. The staff are very friendly and helpful.
Stayed 1 night in Jul 2024

10/10

Good Price
Stayed 1 night in Mar 2024

10/10

Recomiendo el 100% el Fénix
Stayed 1 night in Jun 2025

10/10

Excelente servicio
Stayed 1 night in May 2025

10/10

Sin duda volvería
Stayed 1 night in May 2025

8/10

Stayed 1 night in May 2025

8/10

Stayed 1 night in May 2025

2/10

Stayed 1 night in Apr 2025

10/10

Le Recomiendo al 100% es un buen Hotel y buen trato.
Stayed 1 night in Apr 2025

10/10

Good
Stayed 1 night in Mar 2025

10/10

Es uno de los mejores hoteles en que me he hospedado. No es tan moderno y sin embargo, o quizá por eso, Esta bien cuidado, con mantenimiento y orgullo. Tiene espacios exteriores y un restaurante adjunto.
Stayed 2 nights in Mar 2025

6/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Dec 2024