"The most horrible hotel and the worst experience booking through Expedia, the staff do not understand English, they hang up on you, tell you that they don’t have the confirmation and ask you to pay again. Please don’t pick this place"
"Exceptional service by all staff throughout my stay. They were more than happy to give me a generous late checkout. All my quarries were answered. Room and bathroom were totally clean. Will definitely stay again when in Mangalore."
"Staying here has been the worst experience, forget other aspects, staff is not only incompetent but crooks as well. We booked classic room which was confirmed and when we reached the property, they claimed they are all booked and issue was with website. We had to settle for a much cheaper room since it was already late under the promise that they would refund the difference which they agreed to but never did. The room was smelly and there was no hot water. Staff acts oblivious to any issue if...
"This property owner told that he will not give the room even though it was confirmed via expedia. He said i don't care if its booked via Expedia. He forced me to pay the full amount 2 days before the booking and only then he told its confirmed. Area behind the hotel is scary with worst crowd"
"The Hotel is on the main road and easily accessible from all areas ..It is maintained well and the staff at the reception are courteous...The breakfast served is tasty and fresh.."
"The stay was comfortable but no amenities like the kitchenette or stove was provided. The curtains needed maintenance. The cushion covers were worn out. Room and bathroom was clean. Always got prompt responses from staff or manager. Can you much better. Location is good. "
