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"The bathroom was in a poor start of repair. The side bath panel was water damaged and obviously been treated and then left Showing further damage and falling apart. The bathroom mirror required changing with various black marks across it. The thermostatic controls were really stiff and couldn’t be fully used for both hot and cold. The markings for hot and cold faded and difficult to establish which way to turn. The bath had various stains around the plug hole and bath and certainly...

"Used the spa - staff in spa were lovely. Though two masseuses. both my partner and I booked the same treatment. We had completely different experiences. Both half hour one finished after 20 mins and one was full half hour. Lunch with the spa - the spa man who was lovely had to serve it. The restaurant staff refused to do anything. Didn’t clear plates nothing. 4 tables in there and 5 staff stood behind the bar talking ignoring my presence for a few minutes, I left and returned and when I asked...

"Lovely place to stay and hot breakfast was delicious"

"Lovely venue"

"Great family room with separate bunk beds for the children. Brilliant breakfast and canapes and staff were great. Only downside was the hot water wasnt working very well so had coldish showers."

"Great location, comfortable room and really nice breakfast"

"We loved our stay at the Bell. Very comfortable and friendly with great facilities."

"Staff are very helpful and create a pleasant friendly environment, good standards of cleanliness throughout. Lovely big breakfast served by staff member attentive to customer needs."

"A beautiful thatched pub in the Suffolk countryside with original features and delicious breakfast"

"Great place to stay, room was a nice size & clean, staff were very friendly had a kettle,coffee machine... we enjoyed our stay.... thanks cherry tree 🌳"

"The property was clean. George and Jordan were very welcoming. There was a choice of continental breakfast or cooked breakfast. Parking is free. We were really happy with our king room, there is a shower, toilet, sink and bath in our room. The bedroom is very big, wardrobes. Two very Happy customers and will definitely be back there again."

"Lovely traditional pub, excellent food and accomodation"

"There was only one member of staff on reception at check in time which means multiple guests have to wait to check in. We went for lunch and had to ask firstly to order drinks and then again to order food. Unfortunately the burgers were way over cooked and the waiter had no incling that this might not be acceptable. It is unfathomable to me based on the price that a full breakfast wouldn’t be included in room rate."

"I enjoyed my short stat at The White Horse Hotel, and when coming back to Leiston I would most definitely stay here. I had an evening meal which was served piping hot and most enjoyable."