Volcanic Village Vista offers a genuine family experience by the river. Guests enjoy a free continental breakfast, then relax in the hot springs or spend time in the garden and playground. The hotel's warm atmosphere consistently earns positive reviews.
Reviews
6.06.0 out of 10
Popular amenities
Pool
Breakfast included
Restaurant
Business services
Bar
Laundry room
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This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (7:30 AM - 11:30 AM) and Monday - Sunday (1 PM - 4 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Optional extras
Airport shuttle fee: VUV 2500 per person (one way)
Airport shuttle fee per child: VUV 1000 (one-way), (from 1 to 15 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
We should mention
This property does not have any lifts
Hot springs access available from 8:00 AM to 3:30 PM
No pets and no service animals are allowed at this property
Frequently asked questions
Does Volcanic Village Vista have a pool?
Yes, this property has 2 outdoor pools.
Is Volcanic Village Vista pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Volcanic Village Vista?
Check-in begins at 8 AM. Late check-in is available during limited hours.
What time is check-out at Volcanic Village Vista?
Checkout is at 1 PM.
Does Volcanic Village Vista provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VUV 2500 per person applies.
Where is Volcanic Village Vista located?
Located on the riverwalk, this family-friendly hotel is within 9 mi (15 km) of Mt. Yasur, Port Resolution Beach and Friendly Beach. Sulphur Bay and Port Resolution are also within 9 miles (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lovely view of the volcano from the bed, watching the plume puffs during the day and the glow at night, as well as hearing the rumbling.
Quite isolated, but the hosts provide all the transport you need, for a fee, which ended up being about twice the cost of the accommodation booked online, including to and from the airport. Totally reasonable all told, but good to know ahead of time.
Nathan
Verified
2/10 Terrible
Julien
16 Aug 2022
Nobody came to pick me at the airport as it should be. Took a taxi to reach the place.The place is deep in the forest, when i arrived there no car was here to provide me transport to reach the volcano or other activity. I mooved. Don't go there.
Don't book! This is a scam. We arrived to the island to learn the owner, Richard, does not even live on Tanna but on Malacula. There was no one there to help us, no one at the hotel, no one around! Expedia still makes you pay for it because once the day of your booking begins and you haven't canceled you're billed. You won't know its a scam until it's too late to get your money back. Beware!
Jack
Stayed 3 nights in Jul 2023
Verified
2/10 Terrible
Marc
21 Oct 2023
Numéro de contact renseigné sur Expedia injoignable ! Transfert à effectuer par le lodge indispensable depuis l'aéroport car 1h30 de route/pistes cabossées et aucun transport en commun n'existe ! Les autres hôtels sont venus chercher leurs clients! J'ai dû prendre un autre hôtel dans l'urgence ! Prestation non fournie!!!
Marc
Stayed 1 night in Oct 2023
Verified
8/10 Good
Séverine
3 Feb 2023
Liked: Staff & service
Les bungalows avec la vue sur le volcan sont top. Petite terrasse devant
The property has an amazing view of the volcano. The staff are friendly and helpful. The garden is pretty with lots of nice trees and flowers to look at.
There is a price list at the property for the activities which means you know what you will get but transport cost adds up as fuel isn't easily accessible so take extra cash for transport and activities.
There is a friendly community in the village surrounding the property and people are happy to talk to you and help you.
However you need to be aware that the property is very basic and doesn't offer western comforts such as warm showers but that's ok because we were aware of that when we booked.
When taking food, make sure you put them in tins or strong plastic containers as rats can get into the room and help themselves to your snacks. It's important to have plenty of aerogaurd on hand as you are in the bush.
Meals are provided at a cost using local law ingredients but the guest does not get a say about what is served. The staff decide on the times the meals are served.
It is important to be aware that staff may request that you leave your room early (7am) if there are other guests coming and will provide assistance with going to the airport or hanging out at a suitable location until it is time to go to the airport.
Beautiful place, nice people and lovely food. Would definitely recommend it!
It's a little expensive to get around because you need to hire a car and driver, but that is just how it is when you live in a jungle.