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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"The hotel is in a convenient location and bed was comfortable, however is due for a refurbish. Fridge didn’t work, aircon was struggling and bathroom didn’t have a fan."

"Everything was excellent, including the price!:) LHR to the hotel via the Elizabeth Line was smooth and easy. Excellent!:)"

"Friendly staff, room clean, bed comfortable . Breakfast was very good."

"Beautiful room with a wonderful view of the wharf, but not the best choice for a long stay. The basic room is very small and becomes stuffy after a long day or a couple hot showers. There are no ice machines, or a refrigerator, or a microwave in the room, making storing and reheating leftovers as well as keeping drinks cool very difficult. Fitness center and gym are only accessible for a fee and there is no onsite parking. Staff, however, were very nice and very helpful!"

"Very clean property. Restaurant food was good. Staff went above and beyond for everything. Only problem was water not hot enough in shower."

"Everything was good. The issue was the sink drain kept having issue even a maintenance personnel came put fix it."

"I liked that shuttle was offered to the train station but it was only from 7-10am. Otherwise it's a 20 min walk to the train station so it would have been nice to have the shuttle offered all day."

"Staff was very helpful, rooms were clean"

"We stayed for one night during our short stay in London. The room was very clean, the shower was warm, and the neighbourhood was safe."

"As in the past, the location, staff help, and the facilities are the best. Overlooking the Tower of London is a great feature, The Tube is right next door, so travel is easy. The pubs, street vendors in the area add to the ambiance. A great place to stay."

"Lovely places. Very close to a number of restaurants and train station."

"High ratings but low overall score. This is because the room location view. For an advertised Superior room the location with regard to the outside view was equivalent to looking at dust bin. See pictures."

"Good location for access to several tube stations which makes getting around easy but with added bonus of the direct area being quiet and calm. Rooms are v good and the staff were excellent"