My overall stay was comfortable and the staff was courteous. However, I was disappointed with the breakfast offerings. Although it was listed as included, it was far from what I expected - more of a light offering than a breakfast. A clearer description of what is actually offered in the morning would be helpful.
I have to be honest, from the reviews I definitely thought the place was going to be a gem or something exceptional, but I actually came face to face with the reality of the place (which was obvious). The place is basically what you pay for. The room is unremarkable and only has the basics. The amenities and the place in general are in average condition.
What I do appreciate, and why I gave this place a good rating, is the hotel staff. From the moment I arrived, the afternoon CSR tried to accommodate me as much as possible despite the limitations in the rooms themselves, being super attentive. Then I had a problem with a bug problem in my room, which Ronald (The FD rep of the morning) easily helped me with. He was really kind, professional, and very helpful. He kept me in touch regarding the room change and other requests I made. The gentleman who works at breakfast was also excellent! Fast, friendly, and helpful.
I have to give another mention to the HSKP team, as always despite the facilities, the rooms are in good condition!
10/10 The team that works there! I appreciate them for their service and their good work. Thank you all for your work and time :)
The property and my room was nice and clean . The staff were very nice and ensured all was. The price per night was very reasonable and the pool was clean. I would recommend and stay here again.
Cons: I only did not like that they serve the same breakfast every day.
My father only stayed with my done one night waiting for our air b&b but he enjoyed his stay. The staff were very friendly and helpful. The floor in the room could have been cleaned better and the bedding was not the most cleanliness looked to have dog hair on it I always bring extra bedding on trips for that reason.