Dear Trevor, Thank you for your positive feedback. We are glad you enjoyed our pillow menu. We apologize for the inconvenience caused by the double billing, we have investigated the issue internally and the refund will be issued promptly. Thank you for your feedback and hope to welcome you back soon!Best regards, Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Samuel, We are delighted to hear that you found everything impeccable during your stay with us. We look forward to welcoming you back soon. Best regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Clement,Thank you for the lovely rating.We are happy you were satisfied and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Helena,Thank you for taking the time and trouble to submit the rating following your recent stay at Swissôtel Tallinn.We are sorry to hear that your visit did not meet your expectations. If there is additional feedback that you would like to share then that would be really helpful for us to better our services. We very much look forward to warmly welcoming you again to Swissôtel Tallinn in the future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Juuli, Thank you for writing us a feedback. We are happy that you enjoyed your stay with us. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Reiko,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the multiple charges on your card. We understand how frustrating it can be to have to address the same issue repeatedly. Rest assured, we will take your feedback into account and work towards improving our internal communication processes.Best regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Aira-Bree,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Guy, Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely, Gilles Felgen Swissôtel Tallinn General Manager

Dear Henrich, Thank you for making Swissôtel Tallinn your hotel of choice while visiting Tallinn. I am pleased you found our hotel suitable to your needs.I do hope we will have the opportunity to welcome you back when visiting Tallinn again. Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Huseyin,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Alexander,Thank you for choosing Swissôtel Tallinn for your recent business trip. We are glad to hear that you had a great stay with us. If there is anything else we can do to make your future visits even more enjoyable, please do not hesitate to let us know.Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Sirkku,We are really thankful for your rating!We are happy you were satisfied, and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear J,Thank you for the lovely rating and we hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear valued guest,We are really thankful for this lovely rating! We hope to welcome you back to Swissôtel Tallinn soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Sebastian,Thank you for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel TallinnGeneral Manager

Dear Aleksandr,We are really thankful for this lovely rating! We hope to welcome you back to Swissôtel Tallinn soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Toni,Thank you for the positive rating and we hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Tuomas,Thank you for the positive rating. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Brigitte, Thank you for taking the time to share your feedback with us. We are happy to read, that you've had a wonderful stay at Swissôtel Tallinn. We hope to welcome you back to our hotel very soon! Sincerely,Gilles Felgen Swissôtel Tallinn General Manager

Dear Ali Okan, Thank you for taking the time to share your experience at Swissôtel Tallinn. We are sorry to hear that your room was not up to your expectations. We strive to provide our guests with an exceptional stay, and we apologize that we did not meet our standards. At Swissôtel, we believe in providing all of our guests with excellent customer service and a comfortable stay. We take all of our customer feedback seriously and use it as an opportunity for us to improve our services. Once again, thank you for taking the time to share your feedback with us. Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Kai,Thank you for the lovely rating!We really appreciate you sharing your concerns as your opinion is very valuable to us. We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Sofia,Thank you for taking the time to rate us. We are looking forward to welcoming you back to Swissotel Tallinn soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Elisabeth,We are very thankful for this positive rating, and we are looking forward to welcoming you back to Swissôtel Tallinn soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Eeva, Thank you for your honest review. We apologize for the experience not matching your expectations and your feedback about the TV and the air-conditioner is very much appreciated. We hope to welcome you back again and show you actions we took from your commentaries. Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Mikael,Thank you for the lovely rating of our hotel! We are happy that you enjoyed your stay and hope to see you again very soon.Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Martin,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Mihails,Thank you for the lovely rating. We are happy that you enjoyed your stay with us. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel TallinnGeneral Manager

Dear Tero,Thank you for taking the time to share your feedback with us!We sincerely apologize for the inconvenience you experienced with our sauna not working properly. We understand how important it is to have a reliable and enjoyable facility, and we deeply regret any frustration this may have caused.We hope to welcome you again in Swissotel Tallinn!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Sanne,Thank you for taking the time to share your feedback regarding your recent stay at Swissôtel Tallinn. We greatly appreciate your kind words about our friendly staff and the cleanliness of your room. It is always rewarding to know that our efforts to provide excellent service and maintain high standards are recognized by our guests.We understand your concern about the pool usage fee, and we apologize for any inconvenience this may have caused. Your feedback regarding the pricing structure will be taken into account as we continually evaluate our amenities and services.Regarding the issue with the light in the pool area, we apologize for any confusion caused. We appreciate you bringing this to our attention, and we will review the pictures to ensure they accurately reflect the current state of our facilities.We are sorry to hear that the breakfast did not meet your expectations. We take your comments seriously and will share them with our culinary team for further improvement. Your feedback is invaluable in helping us enhance the quality of our offerings.Thank you once again for sharing your experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Kind regards,Gilles Felgen Swissôtel Tallinn General Manager

Dear Johanna,We are very thankful for this positive rating! We hope to welcome you back to Swissôtel Tallinn soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Mikko,Thank you for choosing Swissôtel Tallinn and taking the time to share your feedback. We are glad to hear that you enjoyed our hotel's convenient location. If there is anything specific that you particularly enjoyed during your stay, please do let us know. We appreciate your kind words and hope to welcome you back in the future.Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Aldo,We are very thankful for this beautiful rating! We hope to welcome you back to Swissôtel Tallinn soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear valued guest,Thank you for this beautiful rating!We are looking forward to welcoming you back to Swissotel Tallinn very soon!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Tamsin, Thank you for taking the time to write us lovely feedback. We are very pleased that you enjoyed your stay with us. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Vebjørn Brauten,Thank you for this lovely rating! We are happy that you enjoyed your stay with us. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel TallinnGeneral Manager

Dear Kari,Thank you for taking the time to share your feedback about your recent stay at Swissôtel Tallinn. We sincerely apologize for any inconveniences you experienced during your visit.We appreciate your comments regarding the language proficiency of our receptionist. We understand that clear and effective communication is essential, and we will take this into consideration for future training opportunities.We also apologize for any shortcomings you encountered with the amenities in our executive lounge and spa area. Your feedback is valuable to us, and we will make sure to address these areas to enhance the overall guest experience.Regarding the service in our executive lounge, we are sorry to hear that it did not meet your expectations. We will review our service standards and provide additional training to ensure that our team delivers a friendly and attentive experience to all our guests.Thank you for bringing the maintenance issue with the chair in your executive room to our attention. We will investigate this matter and take appropriate action to rectify it.We regret that your breakfast experience did not meet your expectations. Your feedback regarding the service and the timing of the removal of dishes will be shared with our food and beverage team for further improvement.We truly value your feedback, as it helps us identify areas where we can enhance our guests' experiences. We hope you will consider giving us another chance to exceed your expectations in the future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear valued guest, Thank you for the rating!We hope that you enjoyed your stay with us and if there is anything we could improve, please don't hesitate to let us know.We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Nina schøne, Thank you for taking the time to share your lovely rating with us!We hope to welcome you back to our hotel very soon! Sincerely, Gilles Felgen Swissôtel Tallinn General Manager

Dear Niko,Thank you for the great rating of our hotel! We are happy that you enjoyed your stay and hope to see you again very soon.Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear valued guest,Thank you for your kind review of Swissôtel Tallinn. We are delighted to hear that you found our hotel to be clean and well-maintained. Your positive feedback is greatly appreciated. We hope to welcome you back in the future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Tuomas,Thank you for the lovely rating and we hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Alexander,Thank you for your lovely review! We are delighted to know that you had a great experience at Swissôtel Tallinn.We hope to have the pleasure of welcoming you back in the future! Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear Jørgen, Thank you for taking the time to share your lovely rating with us!We are pleased to know you've enjoyed your stay with us and we hope to welcome you back to our hotel very soon! Sincerely, Gilles Felgen Swissôtel Tallinn General Manager

Dear Heidi, Thank you for the rating!We hope that you enjoyed your stay with us and if there is anything we could do to improve, please don't hesitate to let us know.We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear elias EL,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

Dear valued guest, Thank you for taking the time to rate your stay!Please do not hesitate to let us know if there is anything we could do to improve.We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Hanna, We are really grateful for this lovely rating!We are happy that you enjoyed your stay with us and that everything met your expectations. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

Dear Amanda,A big thank you from all the team for this great rate and nice review! It is always a pleasure for us to welcome you when you stay in Swissôtel Tallinn and a great privilege to gain your loyalty! Warm regards,Gilles Felgen Swissôtel Tallinn General Manager

Dear Lars Eirik,Thank you for taking the time to write a review about your stay at Swissôtel Tallinn. We are delighted to hear that you were pleased with the quality of our hotel, as well as the comfort, availability, service, breakfast, and room. It is very rewarding to know that you enjoyed your experience with us and we hope to have the pleasure of welcoming you back soon. At Swissôtel Tallinn we strive to provide all of our guests with an enjoyable and memorable experience, no matter their needs or requests. We look forward to having you return and thank you again for your kind words. Sincerely, Gilles FelgenSwissôtel Tallinn General Manager