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Chateau Star River Taiyuan

5.0 star property
Travelers find both active recreation and relaxation at this upscale hotel, where the basketball court energizes and the spa's hydrotherapy treatments restore

Choose dates to view prices

Located in Xiaodian District, Chateau Star River Taiyuan combines comfort with wellness options that appeal to different moods. Guests can shoot hoops on the basketball court, swim laps in the indoor pool, or book rejuvenating massages at the onsite spa.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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View from property
JW Marriott Hotel Taiyuan
Xiaodian District
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
9.4 out of 10, Exceptional, 3 reviews
The price is ฿4,288
฿4,999 total
includes taxes & fees
24 May - 25 May
JW Marriott Hotel Taiyuan
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Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 378.82 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 194 per person
  • Rollaway bed fee: CNY 378.82 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Children under 12 years old are not allowed in the spa without adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Chateau Star River Taiyuan have a pool?

Yes, this property has an indoor pool.

Is Chateau Star River Taiyuan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chateau Star River Taiyuan?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Chateau Star River Taiyuan?

Check-in begins at 2:00 PM.

What time is check-out at Chateau Star River Taiyuan?

Checkout is at noon.

Where is Chateau Star River Taiyuan located?

Located in Xiaodian District, this luxury hotel is within 9 miles (15 km) of Shanxi University, Binhe Park and The Coal Museum of China. Yingze Park and Taiyuan University of Technology are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.4

Cleanliness

7.6

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

Reviews

Verified

8/10 Good

JENG HAW

Liked: Staff & service, property conditions & facilities, room comfort

尙可，有時電話收訊不良。

內裝有點舊，但是還可以接受。進出要打車，而且車竟然不能開到門口！
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel - far more luxurious than I expected - friendly and attentive/helpful staff, with English-speaking representatives as well.
Stayed 7 nights in Oct 2018
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

The service was excellent, facilities outstanding! I am sure this place is spectacular in the summer. Unfortunately during my stay, the garden area was in winter mode. Food and amenities were more than warm enough to make up for the cold weather.
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房间带池景阳台，交通便利，风景不错

去看演唱会会很方便～
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

Near the airport but hard to find

The tourist desk at the airport did not know this 5Star hotel. After calling the hotel and getting the directions for the Taxi in Chinese, the driver could not find it either. Mid April the hotel turned off the heat already and the room was very cold. They did give me a small space heater but it was barely enough for the big room they put me in. The carpets in the room were quite dirty and showed its age.
Verified

6/10 Okay

Patrick

Liked: Cleanliness, room comfort

Hôtel de luxe mais peu raffiné

Pratique pour accéder à l'aéroport. Style clinquant, genre "nouveau riche" : beaucoup d'excès en tout : les grands lustres, du marbre partout, des pierres brillantes sur tous les abats-jour, pies de lampe. Tout se veut excessif mais manque singulièrement de raffinement. Buffet au restaurant E-café : beaucoup de choix mais qualité moyenne. Petit-déjeuner : idem.
Verified

8/10 Good

RIV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel

Guest manager extremely reactive and helped with flight modifications late at night.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort