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"Breakfast is good."

"Good location"

"Due to the Middle East conflict we had to cancel our trip to Hong Kong as our flight journey required transit through Middle East to Hong Kong. We requested a refund from the Hotel thru Expedia. The Grand Bay View refused our request stating our hotel reservation was non refundable. We explained to them that our situation was out of our control as the UK government site advised against all but essential travel to the UAE and your travel insurance could be invalidated if you travel against advice. We have applied to 2 other hotels that we would have been staying at during our trip to Hong Kong, Both hotels have fully refunded our money back in full!! (these were non refundable too!) This just shows, in adversity certain people or establishment step up to the mark whilst others don’t! "

"Clean room"

"Overall environment was quiet and nice, the property was clean and spacious. The only thing to be aware of is not to bring large luggage, because there are a lot of stairs to climb before you can reach the rooms."

"Cleaning room is ok. The staff is very nice "

"nice location with mall, restaurants, shops and MTR nearby. I feels hotel need to maintain 5 star rating."

"The room is clean and spacious. Staff are friendly and welcoming. Love that they had shuttle bus to Kwai Fong MTR, make the day in day out so convenient. Definitely recommended 👍👍"

"Good location "