2/10 แย่มาก
Adarsh
เดินทางกับคู่รัก
6 เม.ย. 2026
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Not a 5-star experience – very disappointing stay
I stayed at Pickalbatros White Beach Resort Taghazout with my partner from 2nd–5th April 2026, and the experience was very disappointing.
The room and bathroom were poorly cleaned, with visible hygiene issues including hair strands left behind. The room itself was in a dilapidated condition and nowhere near 5-star standards.
There were also serious safety concerns. Some lights produced a burning smell when switched on, suggesting faulty wiring and a potential hazard. This is completely unacceptable.
The bathroom was not properly maintained. The shower was broken and only fixed after repeated complaints, and the shower area light did not work at all during our stay despite being reported multiple times.
Service was inconsistent and at times felt discriminatory. During lunch, we were told to get our own water as it was “self-service,” yet the same waiter was serving and chatting with another (white) couple.
The only positives were the pool and the beach, although the beach is not private and the hotel has no dedicated sunbeds.
Overall, this hotel does not meet 5-star expectations in cleanliness, maintenance, safety, or service.
Adarsh
เข้าพัก 3 คืน, เมษายน 2026
