we enjoyed our stay, all of the staff including the security person at the parking lot were very friendly and helpful to the guests; breakfast food was awesome
It feels like home and the staff are very excellent and courteous in their service. I love the unlimited coffe and live piano music in the morning and in the afternoon...
The rooms are clean and the breakfast food was delicious.
เข้าพัก 3 คืน, สิงหาคม 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
22 มิ.ย. 2019
ชื่นชอบ: พนักงานและบริการ
The staffs are friendly, however we expected that we have a view of the taal on our balcony because when I called to check if the Ambassador suite has a view of the taal, the operator said yes. There’s a cockroach in the room, the cable was annoying because not all the channels were working.
Hebergement tres en dessous de la moyenne et mauvais rapport qualité-prix
Aucune insonorisation malgré la proximité de la highway. Il y avait un jour de 2cm de chaque cote de notre fenetre
Petit dej moyen
Par contre idealement placé pres du rond point
My gf and i, went there for a 8 day stay, the hotel itself could use a few updates. but everything you need is there.
Its a 3 star hotel, but the staff makes it sooo much more, they are always friendly,smiling and very helpful, if i go back to tagaytay i vill surely book here again.
big thanks too all the staff for making it so enjoyable
Great vacation overall. Beautiful view from Lake taal and the location is so convenient. The only complaint was the food. They are not serving rice. Only hotdog and bread for breakfast that I think is not worth with what I paid.
We arrived a bit late at around 7pm so it didn't take us 3 minutes to be checked in. The room was spacious and the aircon is already running when we arrived so the room is nice and cold.
What they can improve:
1. When we arrived, all the drawers are half opened.
2. Phone to call the reception
3. Hot Shower
4. The bathroom has a smell. Not sure where it's coming from.
5. Provide waste basket in the room, not just the bathroom.
6. Wifi - not a major issue though for me
These are the only things that I think the hotel can improve on. Breakfast was good, staff were great (special thanks to Manuel, the security guard at night, for going above and beyond the scope of his work. He gives the guest's car a good wipe in the morning.) This hotel is well situated near rotonda as well. They don't have a restaurant but the fora mall is just 3 minutes walk away if you need something.