The staff at this hotel are amazing and really friendly. Definitely booking here agin. Also really close to highway and easy access.
Kevin
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก Tawnya วันที่ 14 พ.ค. 2024
Dear Kevin,Thank you so much for your kind words! We're thrilled to hear that you found our staff amazing and friendly. It's fantastic to know that our convenient location near the highway was a plus for you as well.We look forward to welcoming you back on your next visit. Safe travels, and see you soon!
That's wonderful to hear! Thank you for taking the time to share your experience with us. We're thrilled that you found our accommodations to be clean and our beds to be extremely comfortable. We strive to provide a welcoming and comfortable environment for all of our guests, and it's rewarding to know that we succeeded during your stay. We hope to welcome you back again soon for another enjoyable experience.
All around great. Housekeeping was attentive, breakfast was excellent and pool and workout room were clean and well stocked.
Shayna
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก Tawnya วันที่ 6 พ.ค. 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay and that our team provided excellent housekeeping service. It's wonderful to know that you found our breakfast to your liking and that you were able to take advantage of our clean and well-stocked pool and workout room. We appreciate your kind words and hope to have the opportunity to welcome you back again soon!
Very nice staff, They have a Happy Hour which was greatly appreciated by us. Room was clean and fairly quite. You are close to the tracks. This is a nice Hotel.
Doug
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Tawnya วันที่ 2 พ.ค. 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our friendly staff and took advantage of our Happy Hour offerings. It's wonderful to know that you found your room clean and relatively quiet. We appreciate your feedback regarding the proximity to the tracks and will certainly take it into consideration as we strive to improve our guests' experience. We hope to welcome you back for another enjoyable stay soon!
Only negative is it is an industrial area and some train noise.
Deborah
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Tawnya วันที่ 28 เม.ย. 2024
Thank you for sharing your feedback and for being our guest. We apologize for the noise from the train. We hope to have another opportunity to serve you again in the future.
Excellent property. Cleans rooms. Very comfy beds, great service.
Anita
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Tawnya วันที่ 23 เม.ย. 2024
Great to hear you enjoyed your stay! Thank you for taking the time to share your positive feedback. We strive to provide clean rooms, comfortable beds, and exceptional service to all our guests, and we're thrilled to hear that we succeeded in doing so during your visit. We hope to have the pleasure of welcoming you back again soon!
The only thing we had problem with pillowcase and mattress. Had blood on them maybe got over missed everything else. Fantastic stuff is awesome. Recommend a place.
sergiy
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Tawnya วันที่ 10 เม.ย. 2024
Dear Sergiy,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff fantastic and enjoyed your overall experience with us.We sincerely apologize for the inconvenience caused by the issue with the pillowcase and mattress. Your comfort and satisfaction are of the utmost importance to us, and we're disappointed to learn that we fell short in this regard. Rest assured, we will investigate the matter further to ensure that such oversights are addressed promptly.We genuinely appreciate your recommendation and hope to have the opportunity to welcome you back for an improved stay in the near future.
10/10 ดีเลิศ
Liliana
6 เม.ย. 2024
Liliana
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Tawnya วันที่ 28 เม.ย. 2024
Thank you!
10/10 ดีเลิศ
Pinkos
เดินทางกับคู่รัก
31 มี.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
The front desk woman was so nice and helpful. She answered all my questions with ease. The only negative thing is the entrance turning left into the lot. This place is very clean
Pinkos
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Tawnya วันที่ 1 เม.ย. 2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that our front desk team provided you with exceptional service and that you found our establishment to be clean. We appreciate your input regarding the entrance . We look forward to welcoming you back in the future!
Good stay some evening food options would be nice and letting people know the right side of hotel you get Train noise and ask if they want the left quieter side if you have openings would be good. Nice people especially morning front desk people
Curtis
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Tawnya วันที่ 28 มี.ค. 2024
Thank you, Curtis for providing your feedback and for being our guest. Please accept or apologies for the noise from the train. We do have a Happy Hour Monday -Wednesday from 4-6pm. I will be sure to share your comments with the front desk.
It appears that we missed the mark on your stay. We apologize and hope to have another opportunity to serve you again in the future to provide you with a better stay.
This is not a criticism of the hotel but the location. A freight train runs through several times day and night with very loud horns. So if you are a light sleeper, it may be rough. Each room comes pre equipped with ear buds though!
lela
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Tawnya วันที่ 18 มี.ค. 2024
Thank you for taking the time to share your feedback with us. We appreciate your understanding regarding the noise from the nearby freight train. While we understand that this can be disruptive to some guests, we're glad to hear that you found our complimentary ear buds helpful in ensuring a more restful night's sleep.We continuously strive to provide a comfortable and enjoyable stay for all our guests, and your feedback helps us in our efforts to improve. We hope that despite this inconvenience, you were able to enjoy your overall experience with us.If your travels bring you back to the area, we would love the opportunity to welcome you again and ensure your next stay is even more enjoyable.
Great place and super nice hotel. Breakfast was good and the lady keeping the buffet going was very friendly and polite. Will definitely stay again
Barry
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Tawnya วันที่ 18 มี.ค. 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be great. Our team takes great pride in providing exceptional service, and we're delighted that you found our breakfast enjoyable and our staff friendly and polite. We can't wait to welcome you back for another wonderful stay in the future!
Great if you have dogs, the breakfast was delicious too.
Glenn
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Tawnya วันที่ 14 มี.ค. 2024
Thank you, Glenn, for providing your feedback and for being our guest. We are delighted to hear you enjoyed your stay. We hope to have another opportunity to serve you again in the future.
the room that we stayed was at the Highway side, it was quite noisy during the night, if possible, for our next visit we would prefer to stay at the side that is not affected by the highway
Vivian
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Tawnya วันที่ 29 ก.พ. 2024
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us to continually improve our guests' experience.We're sorry to hear that your recent stay was impacted by noise from the highway. Your comfort and satisfaction are our top priorities, and we understand the importance of a peaceful night's sleep. Rest assured, we'll make every effort to accommodate your request for a room on the opposite side away from the highway during your next visit.Please don't hesitate to reach out to our reservations team directly when planning your next stay, and we'll ensure to assign you a room in a quieter location.Once again, thank you for bringing this to our attention, and we look forward to welcoming you back soon for a more restful experience.
10/10 ดีเลิศ
Christy
27 ก.พ. 2024
Christy
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Tawnya วันที่ 24 มี.ค. 2024
Thank you, Christy! We hope to have another opportunity to serve you again in the future.
Thank you for sharing your feedback and for being our guest. I will be sure to share your comments with the staff.We hope to have another opportunity to serve you again in the future.
We had a wonderful stay, the hotel staff was great, friendly and helpful. The room and all amenities were accessible, beautiful and always clean. Nice breakfast every morning with coffee ;-)
Beverly
เข้าพัก 9 คืน, ธันวาคม 2023
การตอบกลับจาก Tawnya วันที่ 18 ม.ค. 2024
Dear Beverly,Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you had a great stay and that our staff, amenities, and rooms met your expectations. It's always rewarding to know that our guests feel welcome and enjoy their time with us.We appreciate your kind words about our friendly and helpful staff, as well as your positive comments about the cleanliness and accessibility of the room and amenities. It's great to know that you enjoyed our breakfast offerings, and we're thrilled that you found it to be a nice start to your mornings.We look forward to welcoming you back in the future and providing you with another enjoyable stay.
2/10 แย่มาก
Samunique
เดินทางกับครอบครัวและเด็กเล็ก
17 ม.ค. 2024
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
I reserved my booking on Wednesday, paid in full. I arrived at the hotel on Saturday evening & was told that I did not have a reservation. The hotel failed to communicate that they were “overly book”. The receptionist attempted to insult my intelligence with questions instead of resolutions even though I provided a confirmation number. Horrible experience considering I had my children with me & a four month old.
Samunique
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Tawnya วันที่ 23 ม.ค. 2024
Dear [Guest's Name],I sincerely apologize for the inconvenience you experienced during your recent stay. I understand the frustration of arriving at a hotel with a confirmed reservation only to find out that there was an issue.First and foremost, I want to extend my apologies for any stress this may have caused, especially considering you had your children, including a four-month-old, with you. I can imagine how challenging that must have been.I want to assure you that we take your feedback seriously, and we are investigating what went wrong in our reservation system to prevent similar issues in the future. Your experience does not meet our standards of service, and I'm truly sorry for any lapses in communication. Your feedback is invaluable, and we are committed to making improvements based on your experience.Once again, I apologize for any inconvenience caused, and I appreciate your understanding.Thank you for bringing this to our attention.
Thank you, Clarence for taking the time to share your feedback and for being our guest. We are delighted to hear you had such a wonderful experience. We hope to have the opportunity to serve you again in the future.
I have stayed at many Holiday Inns but this one definitely stands out. This was one of the best ones. Customer service was great. One of first Holidays Inns I came across with Happy Hour. Everything was awesome here. We will definitely stay here again and again.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Tawnya W. วันที่ 2 ม.ค. 2024
Thank you so much for your wonderful review regarding your stay with us. We are delighted to hear you had such a positive experience and we look forward to welcoming you back. Thanks again,
Thank you, Barbara for rating your stay with us and for being our guest. We hope to have the opportunity to serve you again in the future.
10/10 ดีเลิศ
Jeff
17 ธ.ค. 2023
Jeff
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Tawnya วันที่ 18 ธ.ค. 2023
Thank you, Jeff for rating your stay with us and for being our guest. We are delighted that you enjoyed your stay and we hope to have another opportunity to serve you again in the future.
Room was ok, very small, seemed old. Staff was friendly, easy location right off the freeway and simple check in/out process. Probably wont return.
Krystal
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tawnya วันที่ 26 พ.ย. 2023
Dear Krystal,Thank you for taking the time to share your feedback with us. We appreciate your honesty and are glad to hear that you found our staff friendly and the check-in/check-out process smooth.We're sorry to hear that the room did not meet your expectations in terms of size and appearance. We understand the importance of a comfortable stay, and we apologize for any inconvenience caused. Your comments are valuable to us, and we will use them to improve our services and facilities.If you have any specific suggestions or if there's anything we can do to make your next visit more enjoyable, please feel free to let us know. We would love the opportunity to welcome you back and provide you with a more positive experience.Thank you again for choosing to stay with us, and we hope to have the chance to host you again in the future.
Everything was OK until about 12:00 AM when the fire alarm went off four different times between 12 AM and 1 AM you would get right back to sleep and then go off again not sure what was going on. There was no fire the front Dess said it was a mixup.
Aurelia
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tawnya วันที่ 21 พ.ย. 2023
Thank you, Aurelia, for taking the time to share your feedback with us and for being our guest. We apologize for the issue with the fire alarm. Unfortunately, two teenagers thought it would be funny to pull the alarm multiple times. We hope you allow us another chance to provide you with a much better experience in the future.