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"Beautiful place. Super friendly staff. The only issue was the fire alarm going off for what seemed like forever. I’d stay there again."

"The room was clean, up-to-date well maintained"

"Nice place, friendly staff, pool could have been cleaner and breakfast had a lot of options but not a lot of taste."

"Breakfast closes before 10 they come in to tell you they are closing it"

"Well first of all I booked a room with a pool view. Upon arrival to the hotel I was informed that the pool was broke. Had I known this ahead of time I would not have booked there. It did not say anywhere on their website that their pool was broke. Second of all the check-in person accidentally charged my credit card $3,000. My room was already paid for Via Expedia. The only credit card information he needed what for accidentals and he charged at $3,000 on accident. Then he refers to charges...

"I didn't like the fire alarm going off at 11am when you get in at 4 am and no warning what so ever! The manager lied and said they have no idea when the are coming to test the alarms I call bu You don't just test alarms that is poor management. Was only compensated 1 day when there mistake ruined 2 days! Never again unless management is replaced!"

"The hotel and casino overall are well maintained clan and modern. Rooms are small but comfortable and very quiet. The staff was amazing. From the front desk to the wait staff and the staff in the Birch gift shop. Friendly helpful and very pleasant. They advertise 4 restaurants. Burgers of Madison County and the fireside lounge essentially serve the same menu. We had dinner at the forest grill. Beautiful venu. Average food for above average prices. In the morning we got coffee and pastries at the...

"I liked every thing possible, location to academy, nice staff, great coffee, clean pool and gym and so on…"

"The room was clean, shower, staff, all very good. Unfortunately the whole building needs to get knocked down, and redone. Very old building."

"I absolutely loved the stay! I usually have a lower budget for traveling and at first was hesitant because it was a little higher. I’m personally glad we stayed there! Our trip was based on going to the casino with my client that I help bring into the community with disabilities. Check in was very easy, I was delighted to find out they had a 24 hour shuttle from the casino! The pool was small but clean. We were sad to find out the hot tub wasn’t working, but everything else was great! I had...

"We liked the location and our room was spacious and clean. Breakfast was delicious (the western omelettes)! Great experience!"

"Parking was very easy. Charming place to stay. Very quiet. Generous offering of amenities."

"Wonderful room and location. The breakfast was very nice and had a lot of variety."

"excellent staff - breakfasts are terrific"

"Always excellent"

"Very nice and quiet. Rooms are very welcoming."

"I loved hot tub and pools. Bath robe and slippers were shortage."

"The staff at the resort was very friendly and helpful. If I had questions they answered them. The Steak House food was good and their staff was nice. The whole experience was wonderful."