Dear Mr. Caleb,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your overall stay with us.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

Dear Ms. Lydia,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your overall stay with us.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

Dear Ms. Samar,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your overall stay with us.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

Dear valued guest,Thank you for rating your experience at Kempinski Hotel Ishtar Dead Sea. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience!With kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

Dear valued guest, Thank you for rating your experience at Kempinski Hotel Ishtar Dead Sea. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

Dear Ms. Nehal,Thank you for taking the time to share your valuable comments and please rest assured that your feedback is very welcome as we always strive to improve our services and facilities.On behalf of the entire team, we would like to extend our sincerest apology that we’re not able to fully deliver on your expectations. We were saddened to read about the unsatisfactory experience you had whilst residing at our hotel, be guided that our guests’ comfort is given a high priority and your comments are of great importance to us. We were very concerned to read your feedback regarding your recent stay with us. I would like to extend my sincere apologies for the inconvenience that you have encountered mainly due to the voucher. It is rare that we as a team are failing to deliver our service excellence across so many areas and on so many occasions. Please note that the voucher is only for food and beverage consumption. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

Dear Ms. Teresa,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your overall stay with us.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

Dear Mr. Hasan,Thank you for your recent stay at our hotel and for sharing your experience. We are happy to know that you enjoyed your overall stay with us.We hope to have the pleasure of welcoming you back soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

Dear valued guest, Thank you for rating your experience at Kempinski Hotel Ishtar Dead Sea. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! Kind regards, Sebastien Mariette General Manager - Kempinski Hotel Ishtar Area General Manager Levant & KSA

Dear Ms. Joyce,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your overall stay with us.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

Dear Ms. Isabelle,Thank you for your review and for choosing our hotel. I am so glad that you enjoyed your stay with us! We were very pleased to receive your positive comments regarding your dining experience at our restaurants. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by our staff members and would like to rest assured that we have passed on your comments accordingly. We hope to have the pleasure of welcoming you back in the future.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

Dear Ms. Rosa Laura,Thank you for your recent stay at our hotel and for sharing your experience. We are happy to know that you enjoyed your overall stay with us.We hope to have the pleasure of welcoming you back soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

Dear Ms. Lori,Thank you for sharing your recent experience with us. We are glad to learn that you enjoyed your stay and that we were able to provide you with excellent service. We will gladly share your positive recognition with the team.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

Dear Mr. François,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed our facilities. However, please accept our apologies for the inconvenience you have encountered during your stay such as the room allocation, shower door and lights as well as the wedding noise. We have relayed all your feedback and comments to respective departments for necessary measures and to improve future guest experiences. Again, thank you for your comments, the entire team would be delighted to be granted the opportunity to host you again in the future.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel IshtarArea General Manager Levant & KSA

Dear Mr. Omar,Thank you for your recent stay at our hotel and for sharing your experience with us. We are very pleased to know that you enjoyed your overall stay with us. We're especially happy that you found our staff to be friendly and helpful. Rest assured that we have passed on your comments accordingly.We hope to have the pleasure of welcoming you back in the future.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager - Levant & KSA

Dear Valued Guest,We are delighted we had the opportunity to host you during your Dead Sea visit. Our hotel aims to provide a truly unique experience. We are glad that you enjoyed your overall stay with us and that our hotel facilities, spa and dining experiences, and services were up to your expectations. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by our staff members and would like to rest assured that we have passed on your comments accordingly.We appreciate your comments and we look forward to hosting you again in the near future.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager - Levant & KSA

Dear Mr. Hazem,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your stay with us.We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant

Dear Mr. Sören,Thank you for staying with us and for taking the time to share your experience. We are delighted to note that you enjoyed our facilities.However, I like to apologize for the behavior of some colleagues that you might have perceived as not appropriate. Our team has often been complimented on their heartfelt hospitality and genuine care. We look forward to having you again as a guest in our hotel.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant

Dear Mr. David,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your overall stay with us and enjoyed our facilities as well as dining experience. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services.We look forward to welcoming you back to our hotel in the futire.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant

Dear Mr. Darik,Thank you for staying with us and for sharing your valuable feedback. Although we were happy to read several good comments about the hotel and services, we were of course disappointed to hear that you also encountered some challenges during your stay. Please accept our sincerest apology for any trouble or inconvenience we have caused you. We have taken note of your comments related food buffet variety. We have relayed your remarks to our culinary brigade who was diligently looking into this matter. Again, thank you for your comments, the entire team would be delighted to be granted the opportunity to host you again in the future.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant

Dear Mr. Mehmet,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your overall stay with us. We're especially happy that you found our staff to be friendly and helpful. Rest assured that we have passed on your comments accordingly.We hope to have the pleasure of welcoming you back in the near future.

Dear Mr. Ali,Thank you for your recent stay at our hotel and for sharing your experience with us. We are very pleased to know that you enjoyed your overall stay with us. We're especially happy that you found our staff to be friendly and helpful. Rest assured that we have passed on your comments accordingly.We hope to have the pleasure of welcoming you back in the near future.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant

Dear Mr. Emad,Thank you for sharing your recent experience with us. We are glad to learn that you enjoyed your stay and that we were able to provide you with excellent service. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by our staff members and would like to rest assured that we have passed on your comments accordingly. We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant

Dear Ms. Tanya,Thank you for your recent stay at our hotel and for sharing your experience. We are happy to know that you enjoyed your overall stay with us as well as the service provided by the team. We hope to have the pleasure of welcoming you back in soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant

Dear Valued Guest,Thank you for staying with us and for sharing your valuable comments. We were indeed saddened that you left our hotel with less than fond memories. We regret to learn that you felt your stay lacked in value-for-money. Please be assured that we have relayed your comments with my team, in order to look at your concerns further. We are certain that your constructive comments will help us to ensure that this sort of service glitch will remain to be an isolated case. It is with great regret that this disappointment has impaired your overall experience.Once again, thank you for sharing your constructive feedback we hope to have the pleasure of welcoming you back to the Dead Sea in the future.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant

Dear Mr. Alaa,Thank you for taking the time to relay your comments about your recent stay with us. Although we were happy to read several good comments about the hotel and services, we were of course disappointed to hear that you also encountered some challenges during your stay. With regret, we learned that your stay was not up to your satisfaction, due to several service shortcomings such as the golf cart service, hair dryer, and culinary experience. We do apologize for the inconvenience you had faced. Please rest assured that we have relayed all your comment to the respective departments who are diligently looking into the matter and corrective measures will be taken. I am confident that your feedback will assist us in pinpointing areas that are in need of further attention. Again, thank you for your comments, the entire team would be delighted to be granted the opportunity to host you again in the future.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant

Dear Mr. Hassan,Thank you for your recent stay at our hotel and for sharing your experience. We are glad to learn that you enjoyed your overall stay with us as well as the service provided by the team. We look forward to welcoming you back to our hotel soon.Kind regards,Sebastien MarietteGeneral Manager - Kempinski Hotel Ishtar& Area General Manager Levant