Search Pet-Friendly Hotels in Swanage

"Great location, management is very confused from the general manager and the deputy manager who is very aggressive. I wonder how she worked in such an industry. Strange that at such a priced place, there seems not to be clear communication between the top management and the receptionists!! Very strange and unprofessional. The rest of the staff are very kind and polite, very friendly. Cleanliness not the best I have seen for that price, squeaky floors, no toilet brush, amenities are for a single person in a double roomed booking and you have to keep asking for more even when staying for more than 1 night. Other facilities are great, the swimming pool, the spa (which is chargeable even to residents). The breakfast is just okay. Seen Berger at more affordable places. Generally the stay was just comfortable and nothing much really surprising. "

"We had a two night weekend stay. Evening meal was very good and the morning breakfast is excellent. Great choice of continental and help yourself to a full English Breakfast. I recommend paying the little extra for a room with balcony and the wonderful sea views with the Isle of Wight on the horizon. Wonderful helpful staff. "

"Staff very good hotel a bit tired, pillows could be soft floors squeaky but lovely hotel great location and beautiful well manicured gardens and quiet Thank you"

"Breakfast was very busy due to a trade union conference and options were limited. Also we were charge extra for coffee on the first day and told on the second day it was free."

"Some staff were not helpful. Breakfast was disappointing. Rooms average. Pool was unswept, shoddy though the pool itself was good."

"The staff (Jamal) were friendly and welcoming. The hotel however is tired and requires a makeover and updating."