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Renaissance Suzhou Hotel

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Luxury
4.5 star property
9.2

Wonderful

Luxury family-friendly hotel near Jinji Lake

Located close to Gate to the East and Suzhou Pingtan Museum, Renaissance Suzhou Hotel provides a coffee shop/cafe, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿2,997
฿3,494 total
includes taxes & fees
12 Jul - 13 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Elite Room, 2 Double Beds, City View

1 bedroom, premium bedding, down duvets, minibar

Elite Room, 2 Double Beds, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Bedroom (with one air purifier)

Presidential Suite, 1 Bedroom (with one air purifier) | 1 bedroom, premium bedding, down duvets, minibar

Presidential Suite, 1 Bedroom (with one air purifier)

  • City view
  • 250 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, City View

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Elite Room, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, minibar

Elite Room, 1 King Bed, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Double Beds, City View

1 bedroom, premium bedding, down duvets, minibar

Club Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, minibar

Club Room, 1 King Bed, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom, City View

Club Suite, 1 Bedroom, City View | 1 bedroom, premium bedding, down duvets, minibar

Club Suite, 1 Bedroom, City View

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located on the riverwalk, Renaissance Suzhou Hotel is in Suzhou Industrial Park neighbourhood and is connected to a shopping centre. Suzhou Pingtan Museum and Suzhou Museum are cultural highlights and Humble Administrator's Garden is a popular local attraction. Gate to the East and Jinji Lake are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Suzhou travel guide
Map
229 West Suzhou Ave, Suzhou Industrial Park, Suzhou, Jiangsu, 215021

What's nearby

  • A river with a cityscape on the opposite bank, featuring modern skyscrapers and a distinctive curved building.
    Gate to the East
    2 min drive - 2.1 km
  • A traditional Chinese building with a multi-tiered roof and a courtyard with a water feature.
    Suzhou City Moat
    2 min drive - 2.4 km
  • In City Shopping Mall
    6 min walk - 0.5 km
  • Suzhou Center Mall
    2 min drive - 2.1 km
  • Couple's Retreat Garden
    3 min drive - 3.1 km

Getting around

  • Xinghai Square Station
    7 min walk
  • Suzhou Railway Station
    15 min drive
  • Hongqiao International Airport (SHA)
    78 min drive

Restaurants

  • 兰巴赫西餐&啤酒坊
    3 min walk
  • 茉沏(凤凰广场店)
    3 min walk
  • Renaissance Suzhou Lobby Lounge
    1 min walk
  • 星巴克
    5 min walk
  • Cafe Mersey
    5 min walk

About this property

Renaissance Suzhou Hotel

  • Luxury family-friendly hotel near Jinji Lake
  • Located close to Gate to the East and Suzhou Pingtan Museum, Renaissance Suzhou Hotel provides a coffee shop/cafe, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
  • You'll also find perks such as:
    • An indoor pool and a children's pool
    • Free self-parking
    • Limo/town car service, buffet breakfast (surcharge) and free bike hire
    • Express check-out, express check-in and a lift
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 360 individually furnished rooms offer comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with designer toiletries and separate baths/showers
    • HDTVs with satellite channels
    • Fridges, free infant beds and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 147 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Food Studio
  • R Bar
  • Wan Li Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (19,720 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • On the riverwalk

Spa

  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 200.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 147 per person
  • Airport shuttle fee: CNY 900 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Renaissance Suzhou Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 9:00 PM.

How much does it cost to stay at Renaissance Suzhou Hotel?

As of 11 Jul 2026, prices found for a 1-night stay for 2 adults at Renaissance Suzhou Hotel on 12 Jul 2026 start from ฿2,997, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Suzhou Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Renaissance Suzhou Hotel?

Self-parking is free at this property.

What time is check-in at Renaissance Suzhou Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Renaissance Suzhou Hotel?

Checkout is at noon.

Does Renaissance Suzhou Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 900 per vehicle applies.

Where is Renaissance Suzhou Hotel located?

This family-friendly Suzhou hotel is located on the riverwalk, within 2 mi (3 km) of Gate to the East, Jinji Lake and Pingjiang Road. Suzhou University and Suzhou Pingtan Museum are also within 2 mi (3 km). Xinghai Square Station is 7 minutes by foot and Central Park Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Renaissance Suzhou Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 139 out of 208 reviews
Rating 8 - Good. 57 out of 208 reviews
Rating 6 - Okay. 8 out of 208 reviews
Rating 4 - Poor. 3 out of 208 reviews
Rating 2 - Terrible. 1 out of 208 reviews

Reviews

Verified

10/10 Excellent

Dingyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place for stay with family. Also have free city and lake tour for clients.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place, Great Hotel, Service Excellent
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

LEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good hotel

Nice staff, good location.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located next to Suzhou Center Mall. Nice selection of restaurants around and comfortable beds!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service good, the room also great condition and comfortable to stay in.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really great and so polite, the room size is perfect with a good view. The area around is also great 👍
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Beautiful bar, and very nice staff. Rooms are in good condition too.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

CHEAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service , great location. Its a business hotel so all the creatire comfort are available.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Wei leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is excellent.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The Food and Service
Stayed 8 nights in May 2025
Verified

10/10 Excellent

lulei

Liked: Amenities
I had a wonderful stay at the hotel. The front desk staff are efficient, helpful, and respectful. And Clara helped me a lot.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Mou Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Excellence Service

Good location. Grand room, big bed and big desk for me to work on my laptop. Excellent service from front office, 承恩 made me felt most welcome right from the start at check-in counter.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Tomonori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and tidy. There are shops, restaurants, supermarket, convinience stores around. There is a big park near the hotel, nice for walkaround. A station of underground rail is in the park.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Jihong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and polite staff. Breakfast is great! Walkable distance to the gate to the east. The Hotel itself has very nice setting. I had a two-bed room on the 8th floor, which I felt its a bit out dated, and I wish the room could have smelled cleaner, fresher.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Lingzhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive with Ms.Mao’s service, I will visit it again. Thank you so much!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, the rooms were clean and there's a supermarket opposite the hotel which was convenient as the food options nearby we're limited. The only problem with the room is that the air conditioner is not that good so at night the room was warmer than I would like.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place foe the price
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the center of new city area, new, modern and advanced facilities, considerate staffs, great experience during my stay.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Li

Liked: Staff & service, property conditions & facilities
Nice breakfast selection
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Benyang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience overall
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Pang-Che

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dusty, especially the shelf in the night stand. Gave us allergies. Also, the bath mat had mildew; it should have been cleaned or a new one is needed.
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Johnny

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great stay, bad plumbing.

Everything was great in the beginning, we were upgraded and really appreciated that. However on the second night, we went out to dinner and came back to a flooded bathroom that was leaking. It took a while for someone to come and figure things out, and we were told they could not fix it in short time so we had to pack our bags and go to a different room. That was quite annoying, but other than that, the hotel staff were nice and the hotel has got a good gym.
Stayed 2 nights in May 2023
Verified

2/10 Terrible

Tatsumi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I paid the hotel but I didn't get the receipt at once. The deposit will not be refunded soon. I told the car number at check-in, but it was not free. I needed to go to the front when I left the parking lot. Never use twice
Stayed 1 night in Jul 2024