The front desk clerks couldn't speak English but they did try to help best they could. The breakfast was not that good and worker didn't refill any food or drink. The ladies at the breakfast area were really rude and yelling at all the guests. The room was ok, the bed and pillows were really nice and comfy. The shower was good but the toilet always had problem flushing.
Hôtel propre et lumineux, personnel très bien.
Hôtel éloigné de tout, petit déjeuner pas terrible, pas de choix.
assa
เข้าพัก 1 คืน, ตุลาคม 2024
2/10 แย่มาก
Chenguang, Upland
11 ต.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
The front desk guy’s service is unprofessional, check in experience was terrible. In addition, too many mosquitos in my room, my stay was generally OK but uncomfortable.
Chenguang
เข้าพัก 1 คืน, ตุลาคม 2024
6/10 พอใช้
CHANOKPHAT
11 ก.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff and service is good, but room was not in a good condition. Smoke smell was too strong
Every manager in this hotel is very kind, and seriously struggle to satisfy customer's demand, even very exotic one. The hotel is very calm, and my wife's mother (who is very sensitive) could sleep well. If you want to come to Suzhou, I strongly recommend this hotel.
Lovely hotel but location a bit strange. The area seems to be undergoing some reconstruction, hopefully the overall condition will be better. Will stay here again.