The bed sheets had stains and were dirty, and the towels were also not clean. There was loud party noise outside that lasted all night. After we checked out and returned the key, we were told there would be a penalty because of an alcohol bottle found in the room.
We have traveled to many countries, but we’ve never experienced something like this before. We were not informed about any such rules or penalties in advance.
The view was amazing and it felt like you had your own personal space even though you have others staying there. Food prices at the restaurant was affordable and well prepared. Will definitely be staying there again on my next trip to Suva.
Iliesa
เข้าพัก 4 คืน, มิถุนายน 2025
10/10 ดีเลิศ
Iliesa
25 มิ.ย. 2025
Loved the view over the Suva city and the quiet, secluded room. Friendly staff that are helpful and prompt in answering any of your queries.
This place could be very nice if not for some basic understanding of custom service:
1. Staff was loud laughing every night after 10pm until 6 AM.
2. Roaches and ants in my room. I killed a roach and it took 2 day before the housekeeping disposed of it!
3. Water smelled bad
4. Restaurant t was not open during the time advertised. Closed early because the cook said she was tired. (I think she has other plans, because I saw he depart with pots of uncooked food)
5. Crazy rule of no outside alcohol, yet their bar close at 8pm!
6. Very nice receptionist--all of them were very nice.
I m from America and I will not stay here again nor will I recommend it for any of my friends or associates.
Worse place I ever stayed in. Had to wait 1 hour for check in, room was set up was really bad, sink got plugged, no hair dryer, dirty towels, no blanket for 3rd person, was not worth the price per night. Do not recommend for overseas visitors!
The place location is what I liked, just the housekeeping needs to be jacked up, my first day was greeted with a oil stained bed sheet and the room was changed to a clean room with no balcony, not really how Ive expected to spend my 4 days in suva, considering it's the same price as the southern cross.
Jason
เข้าพัก 3 คืน, เมษายน 2023
2/10 แย่มาก
Rahamat
6 เม.ย. 2023
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Worst Hotel I have ever stayed.
There was no towel in the room. Called front desk and they said they will bring it. Waited for 30 minutes, no response.When called again, was told that there is no towel and that the staff will provide in the morning. Next morning, called again and did not hear from them. When I called again, I was told that the towel staff will come at 10am. The check out time was 10 am so I checked out without shower. Very shameful for not able to provide a towel.
i have to check first day of stay. i need my money back.please credit my card.i stayed for only 26 may i checked out 27 may whole night we could not sleep no running water ,dirty ,noisy, foul smell no good for international visitors
Low water pressure in shower, could only get trickle of hot water, got only 1 small towell, bedding was average, service maids were helpful and friendly. Noisy guests.