The hotel setting was amazing and beautiful. the rooms. Exceptionally clean beds were very comfortable and the staff bent over backwards to be helpful and accommodating.. well worth the money.
Richard
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Maria (Duty Manager) วันที่ 24 เม.ย. 2024
Dear Richard,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
การตอบกลับจาก Maria (Duty Manager) วันที่ 24 เม.ย. 2024
Dear Andrew,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
Lovely hotel. Nice pool. Beautiful lobby and atrium. The restaurant was delish. Very happy with our stay here.
Jairo
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Maria (Duty Manager) วันที่ 18 เม.ย. 2024
Dear Jairo, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
การตอบกลับจาก Maria (Duty Manager) วันที่ 16 เม.ย. 2024
Dear Sami, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
Music from pool bar was very annoying. Far too much bass
Jennifer
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Maria (Duty Manager) วันที่ 12 เม.ย. 2024
Dear Jennifer, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
การตอบกลับจาก Maria (Duty Manager) วันที่ 12 เม.ย. 2024
Dear Sailesh,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
การตอบกลับจาก Maria (Duty Manager) วันที่ 4 เม.ย. 2024
Dear Hitesh,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.
Our stay at GPH was outstanding. The staff were genuinely lovely, warm and friendly. The rooms were well kept and spacious. Highly recommended.
Vineet
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 19 มี.ค. 2024
Dear Vineet, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 12 มี.ค. 2024
Dear Saras,I was delighted to read how much you and your wife enjoyed your stay with us!Many thanks for taking the time to pass on your feedback. I am happy to hear that you had an amazing stay and both our products and services were to your liking. We look forward to welcoming you back to Grand Pacific Hotel in the not too distant future.
8/10 ดี
Jun
7 ก.พ. 2024
Jun
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 9 ก.พ. 2024
Dear Jun, Thank you for your 4 star review. The team at the Grand Pacific Hotel appreciates your rating.
6/10 พอใช้
arun
5 ก.พ. 2024
Ok
arun
เข้าพัก 5 คืน, มกราคม 2024
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 6 ก.พ. 2024
Dear Arun,Thank you for sharing your recent experience at the Grand Pacific Hotel.Clearly, we fell short of your expectations, and I would like to extend my sincere apologies for the undoubted disappointment that resulted. All of us at the Grand Pacific Hotel are very proud of the services and facilitates that we strive to offer our guests.I do hope that we will have the opportunity of welcoming you back to the Grand Old Lady.
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 6 ก.พ. 2024
Dear Jo-Anne, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 6 ก.พ. 2024
Dear Gon,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 6 ก.พ. 2024
Dear Eunjeong,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
4/10 แย่
shabnam
24 ม.ค. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
shabnam
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 27 ม.ค. 2024
Dear Shabnam,Thank you for sharing your recent rating at the Grand Pacific Hotel. We regret your disappointment and surprised to read the overall experience as we note on check out when asked how your stay was you there was no indication you had not enjoyed your stay or there were any issues. Please know that your feedback is extremely valuable to us, and we would like to know in which areas we did not exceed your expectations. We use feedback to continuously make changes to our brand to improve the guest experience, please reach out to Nancy Chute our Hotel Services Manager to discuss your stay.We hope that you will give us the opportunity to serve you again in the future.
6/10 พอใช้
Dax
เดินทางเป็นกลุ่ม
18 ม.ค. 2024
Not as clean as I expected. Room was not up to my hotel standards.
Dax
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Lachlan Walker -Portfolio General Manager วันที่ 18 ม.ค. 2024
Dear Dax,I was greatly concerned to read your recent review of Grand Pacific Hotel. Clearly, we fell short of your cleanliness expectations, and I would like to extend my sincere apologies for the undoubted disappointment that resulted. All of us at the Grand Pacific Hotel are very proud of the services and facilities that we strive to offer our guests and I can assure you that your comments have been reviewed and discussed in detail with the team. Upon checking out our Guest Service Agent noted that you did not give any feedback however, we felt that was an opportunity to let us know your overall stay experience. Furthermore, our team was able to give you an early check-in as well as an upgrade to our Premier Ocean View room. Please accept my most sincere apologies for the inconvenience We hope that you will give us the opportunity to serve you again in the future.
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 18 ม.ค. 2024
Dear Anu,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
Efficient service. Clean Room. Fast check in. Friendly staff. Best breakfast in Suva.Great food and the lamington cake was the best that I've eaten so far.
emma
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 18 ม.ค. 2024
Dear Emma,Thank you so much for your kind review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.
10/10 ดีเลิศ
Adam
11 ม.ค. 2024
Adam
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 14 ม.ค. 2024
Dear Adam,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
Amazing property. Loved the experience. Lived up to my expectations.
Christine
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 12 ม.ค. 2024
Dear Christine,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 9 ม.ค. 2024
Dear Andrew,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 9 ม.ค. 2024
Dear Robin,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
Excellent staff and service definitely going back .
Robin
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 12 ม.ค. 2024
Dear Robin,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
6/10 พอใช้
NATHALIE
เดินทางกับครอบครัว
4 ม.ค. 2024
NATHALIE
เข้าพัก 7 คืน, ธันวาคม 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 9 ม.ค. 2024
Dear Nathalie, Thank you for your 3 star rating. Also, know that your rating is extremely valuable to us. We use rating such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 ดี
Roselyne
4 ม.ค. 2024
Roselyne
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 9 ม.ค. 2024
Dear Roselyn,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
8/10 ดี
Shailen
2 ม.ค. 2024
Shailen
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 9 ม.ค. 2024
Dear Shailen, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 6 ม.ค. 2024
Dear Kempson,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 ดีเลิศ
Abel, Port Vila
30 ธ.ค. 2023
Abel
เข้าพัก 14 คืน, ธันวาคม 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 27 ม.ค. 2024
Dear Abel,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 ดีเลิศ
Clifford
29 ธ.ค. 2023
A perfect piece of paradise in a bustling city.
Beautiful hotel. Nicely appointed rooms. Professional, helpful, courteous and friendly staff. Delicious coffee and dining options. Wonderful pool and views of the harbor. Everything was perfect. Thank you for an amazing experience.
Clifford
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 30 ธ.ค. 2023
Dear Clifford,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 30 ธ.ค. 2023
Dear Eathan, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 30 ธ.ค. 2023
Dear Fazila,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 ดีเลิศ
Lillian
เดินทางกับครอบครัว
19 ธ.ค. 2023
ชื่นชอบ: สิ่งอำนวยความสะดวก
Room, staff service, meal, privacy, flexibility great. Feedback, noted small drip to floor, passage from level 2 after leaving lift n walking towards rooms 200 since my room is 202. Used to manage property n am sure heavy rain made me notice it, don't think other quests walking the sane route saw it.
Lillian
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 30 ธ.ค. 2023
Dear Lillian, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
10/10 ดีเลิศ
Balveer
เดินทางกับครอบครัวและเด็กเล็ก
17 ธ.ค. 2023
ชื่นชอบ: สิ่งอำนวยความสะดวก
Balveer
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 18 ธ.ค. 2023
Bula Vinaka Balveer,Thank you for your 5 star rating, very much appreciated.
6/10 พอใช้
ASHISH
16 ธ.ค. 2023
ASHISH
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 18 ธ.ค. 2023
Dear Ashish,Thank you for sharing your 3 star rating.
Nice stay … pleasant. Although, more vibrancy required in the hallways.
Anish
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 16 ธ.ค. 2023
Dear Anish,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.
The staff made this stay exceptional. Welcoming and friendly from the concierge’s first greeting, to dining staff and reception. They all put a smile on my face.
Deanne
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 12 ธ.ค. 2023
Dear Deanne,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
The staff were excellent, my son was sick and they did everything to help
Tracey
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 12 ธ.ค. 2023
Dear Tracey,I was delighted to read how much you and your wife enjoyed your stay with us!Many thanks for taking the time to pass on your feedback. I am happy to hear that you had an amazing stay and both our products and services were to your liking. Always a pleasure to help each of our guest that stays at the Grand Pacific Hotel.
I just loved staying there - I have seen the GPH for years and never had an opportunity to stay, so this was a special occurrence. It did not disappoint - the staff were wonderful, helpful and personalized the experience by remembering us at breakfast the second morning! It is the little things like that, that make the stay so wonderful. Vinaka!
Quinn
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 4 ธ.ค. 2023
Dear Quinn,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 24 พ.ย. 2023
Dear Jing,Thank you so much for your five-star review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.
10/10 ดีเลิศ
Janet
18 พ.ย. 2023
Janet
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 19 พ.ย. 2023
Dear Janet,Thank you so much for your 5 star rating. Very much appreciated.
10/10 ดีเลิศ
Jennifer
8 พ.ย. 2023
Jennifer
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 4 ธ.ค. 2023
Dear Jennifer,Thank you so much for your 5 star rating. Very much appreciated.
It is a beautiful building. Reminded us of a miniature Taj Mahl in Mumbai
Gina
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 1 พ.ย. 2023
Dear Gina, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.We look forward to welcoming you back on your next visit to Suva.
Great stay, just a shame that the rooms in the new wing lack the character of the mail building.
Julia
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Maria (Loyalty Ambassador) วันที่ 30 ต.ค. 2023
Bula Vinaka Julia,Thank you so much for sharing your recent review. We are delighted positive experience with us at Grand Pacific Hotel. We are very proud of the services and facilities that we offer our guest and appreciate your endorsement.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back on your next visit to Suva.