Dear valued Guest, Thank you for your recent stay and for giving us some nice online feedback. We are very happy to hear that you enjoyed your stay, as well as the closeness of Ciputra World Mall. We look forward to welcoming you back, warm regards,

Dear Chan,Thank you for choosing to stay with us and taking the time to write a review during your stay with us. We hope that we can provide excellent service and memorable moment during your stay with us. We are delighted that our staff has provided great service during your stay.We look forward to your return visit.Stay safe and stay healthy,Gerald WidjojoAsst. Front Office Manager

Dear Leonard,Thank you for choosing to stay with us and taking the time to write a review during your stay with us and Your review will follow up immediately. We hope that we can provide the excellent service and a memorable moment during stay with us on the next visit.We look forward to your return visit.Stay safe and stay healthy,Rina AnggrainiGuest Experience Manager

Dear Valued Guest, Thank you for staying at Hotel Ciputra World Surabaya and taking your time to write this positive review. We are glad that you enjoyed your stay with us. We look forward to welcoming you back soon.Warm Regards, Team Management

Dear Shion, Thank you for staying at Hotel Ciputra World Surabaya and giving us 5 stars rating. We are glad that you enjoyed your stay with us. We look forward to welcoming you back soon. Warm Regards, Team Management

Dear Tri Yuli, Terima kasih telah memilih tinggal di Hotel Ciputra World Surabaya dan meluangkan waktu menuliskan ulasan ini. Kami senang bila Anda merasa nyaman tinggal bersama kami. Kami memohon maaf atas pengalaman yang kurang menyenangkan khususnya dalam layanan yang diberikan. Kami akan meningkatkan kualitas pelayanan kami. Kami berharap dapat menyambut kedatangan Anda kembali. Salam hangat, Tim Manajemen

Dear YOLI,Thank you for your generous score and review towards Hotel Ciputra World Surabaya. We look forward to welcoming you back soon.Warm Regards, Team Management

Dear Stephen Chia,Thank you for your staying at Hotel Ciputra World Surabaya and taking your time to write this review. We are glad that you enjoyed our breakfast, but we do apologize for experience that did not meet your expectations. We will improve our service quality. We look forward to welcoming you back soon.Warm Regards, Team Management

Dear Toru,Thank you for staying at Hotel Ciputra World Surabaya and taking your time to write this review. We do apologize for your inconvenience experienced during your stay with us. We will improve our service quality. However, your feedback is meaningful to us. We hope that we would have chance to welcoming you back in the future. Warm regards, Team Management.

Dear Michael, Thank you for staying at Hotel Ciputra World Surabaya and taking your time to write this review. We do apologize for your inconvenience experienced during your stay with us. We will improve our service quality. However, your feedback is meaningful to us. We hope that we would have chance to welcoming you back in the future. Warm regards, Team Management.

Dear Delfin, Thank you for your generous score and review towards Hotel Ciputra World Surabaya. We look forward to welcoming you back soon.Warm Regards,Team Management

Dear Kunitaka,Thank you for your generous score and review towards Hotel Ciputra World Surabaya. We look forward to welcoming you back soon.

Dear Anonymous, Terima kasih telah memilih tinggal di Hotel Ciputra World Surabaya dan meluangkan waktu menuliskan ulasan ini. Kami memohon maaf atas pengalaman yang tidak sesuai dengan ekspektasi Anda. Kami akan melakukan investigasi mengenai hal ini. Kami berharap dapat menyambut kedatangan Anda dikemudian hari. Salam hangat, Tim Manajemen

Dear Yuki, Thank you for staying at Hotel Ciputra World Surabaya and taking your time to write this review. We do apologize for your inconvenience experienced during your stay with us. We will do investigation and take further action. However, your feedback is meaningful to us. We hope that we would have chance to welcoming you back in the future. Warm regards, Team Management.

Terima kasih telah memilih tinggal di Hotel Ciputra World Surabaya dan meluangkan waktu menulisakan ulasan ini. Kami senang bila Anda merasa nyaman tinggal bersama kami. Kami siap menyambut kedatangan Anda kembali. Salam hangat, Tim Manajemen

Dear junrog,Thank you for your good score and review towards Hotel Ciputra World Surabaya. We look forward to welcoming you back soon.Warm Regards,Team Management

Thank you for your generous score and review towards Hotel Ciputra World Surabaya. We look forward to welcoming you back soon.

Dear Mulyadi, Thank you for your good score and review towards Hotel Ciputra World Surabaya. We look forward to welcoming you back soon.Warm Regards, Team Management

Dear yasumitsu, Thank you for staying at Hotel Ciputra World Surabaya and taking your time to write this review. We feel regret that you had experience that did not meet your expectation. We will improve our service quality. We hope that we would have chance to welcoming you back. Warm Regards, Team Management

Dear Anonymous, Thank you for staying in Ciputra World Surabaya Hotel and rating us 10 out of 10. We are all looking forward to welcoming you back in the nearest visit to experience another wonderful stay with us. Once again, thank you for promoting us and warm regards,

Dear Nicholas Ren, Thank you for choosing and staying with us at Ciputra World Surabaya Hotel and taking your time to write this positive review. We are pleased to know that you recommended us and rating us 10 out of 10 and we are really look forward to welcoming you back soon, for another wonderful experience with us. With warm regards,

Dear Wan Marhadika, Thank you for choosing and staying with us at Ciputra World Surabaya Hotel and taking your time to write this positive review. We are pleased to know that you enjoy your stay. Once again, thank you for recommended us and rating us 10 out of 10 and we are really look forward to welcoming you back soon, for another wonderful experience with us. With warm regards,

Dear Gunawan, We feel regret to know that you only rating us 6 out of 10 without any explanation. We need your comment and feedback during your stay with us at Ciputra World Surabaya, so we can evaluate it with the team. If you have anything to share, kindly please send it thru gmseccws@swiss-belhotel.com. We are all looking forward to welcoming you back in the nearest visit. Warm regards,

Dear Eki, Thank you for staying with us at Ciputra World Surabaya Hotel and write this online review. We are pleased to know that you enjoy the stay with us and happy with the hotel location that adjacent to the mall. We took a note of your point regarding the luggage scale and will bring it into our discussion. Once again, thank you to let us know and looking forward to welcoming you to show our sincere intentions. Warm regards,

Dear Ching Chih, Thank you for taking your time and rating us 8 out of 10 and recommend us with "Good" comment. Once again, thank you for choosing Ciputra World Surabaya and we are looking forward to welcoming you back in the nearest visit, for another "Good" experience stay with us. With warm regards,

Dear Anonymous, Thank you for staying with us and taking your time to write this positive review. We are pleased to know, that you enjoy the stay with us, and happy with the location that adjacent to the mall and the food as well. Once again, thank you for your recommendation and we are looking forward to welcoming you back for another wonderful stay with us. With very warm regards,

Dear Anonymous, Thank you for choosing and staying at Ciputra World Surabaya Hotel and taking the time to write this positive review. We are pleased to hear that you enjoy the stay with us, happy with the cleanliness, feel comfortable and the location that adjacent to the mall as well. Once again, thank you for recommended us and looking forward to welcome you back in the nearest visit. With warm regards,

Dear Anonymous, Thank you for sharing your recent experience at Ciputra World Surabaya Hotel and taking your time to write this review. We are pleased to hear that you enjoy your stay with our cleanliness and nice room as well. We are looking forward to have you back with us for another wonderful experience. Warm regards,

Dear Patricia, Thank you for sharing your recent experience at Ciputra World Surabaya. Your feedback is important to us in order to continuously improve our level of product and service and we do apologize if our valet parking team didn't offer you some help to park your vehicle and make your stay was not met your expectations. We are looking forward to have you back with us to show our sincere intentions. Warm regards,

Dear Anonymous, Thank you for your recent stay and for writing this online review. We also took note of your constructive comment about waiting checking in and soundproofed room, and will look into this detail with the team immediately. Thank you once again for caring and we are all looking forward to welcoming you back to show our sincere intentions. With warm regards,

Dear EIJI, Thank you for staying with us at Ciputra World Surabaya Hotel, and taking your time to rating us 10 out of 10. We are pleased to know about your positive review. Once again, thank you for your recommendation and we are all looking forward to welcoming you back for another wonderful experience.

Dear Johannes, Thank you for staying with us at Ciputra World Surabaya Hotel and rating us 10 out of 10. Once again, thank you for recommended us and we are looking forward to welcoming you back for another wonderful experience. With warm regards,

Dear ISAO, Thank you for staying with us at Ciputra World Surabaya Hotel and taking the time to write this review. We are pleased to know that you happy with the service given by our team. We are all looking forward to welcoming you back soon for another wonderful experience with us. With warm regards,

Dear Inge, Thank you for staying with us at Ciputra World Surabaya and taking your time to write this review. We took a note of your constructive feedback and we do apologize for this matter. Thank you once again for caring and we are looking forward to welcoming you back to show our sincere intentions in your next visit. With warm regards,

Dear YH, Thank you for staying with Ciputra World Surabaya Hotel and taking the time to write this positive review. We are pleased to hear that you happy with our location that adjacent to the mall and recommend us with 5 out of 5. We are all looking forward to welcoming you back soon for another wonderful experience. With warm regards,

Dear Anonymous, Thank you for staying with Ciputra World Surabaya Hotel and taking your time to write this positive review. We are pleased to hear that you rating us 10 out of 10 and we are all looking forward to welcoming you back with us in your nearest visit. With very warm regards,

Dear Anonymous, Thank you for choosing and staying with us at Ciputra World Surabaya and taking the time to write this review. We are pleased to hear that you happy with your bed and breakfast as well. We do apologies if your stay was not up to your expectation in regards with the noise from your next door. Once again, thank you for your recommendation and we are looking forward to welcoming you back. With warm regards,

Dear Anonymous, Thank you for staying with us at Ciputra World Surabaya and taking your time to write this review. We are pleased to hear that you enjoy your stay and happy with you spacious and cozy room. Looking forward to welcoming you back soon and warm regards,

Dear TAE HOON, Thank you for staying with us at Ciputra World Surabaya and taking your time to write this review. Looking forward to welcoming you back soon. With warm regards,

Dear Anonymous, Thank you for staying with us at Ciputra World Surabaya and taking the time to write this review. We are regret to hear about your internet connection and we do apologize for this matter. Your point has been addressed to the team and we hope to welcoming you back in the nearest visit to show our sincere intention. With very warm regards,

Dear Anonymous, Thank you for staying with us and taking the time to write this review. Once again, thank you for your recommendation and we are all looking forward to welcoming you back. With warm regards,

Dear Anonymous, Thank you for choosing and staying with us at Ciputra World Surabaya hotel and taking your time to write positive review. We are pleased to hear that you enjoy the stay with us, happy with friendly and nice staff, and the excellent room as well. We took note of your point in regards with the gym equipment and thank you for your concerned. We are all looking forward to welcoming you back in your nearest visit for another wonderful experience. With very warm regards,