Dear Megan,Thankyou for the great review!We are so glad you enjoyed your stay with us and had a memorable experience.Warm Regards,Front Office

Good afternoon Tammy,Thank you for your positive feedback. We are so glad to hear you enjoyed your stay with us and hope to welcome you again in the future.Warm Regards,Ramada Marcoola Beach

Dear Jamie, Thank you for your kind review. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

Good afternoon Jane,Thank you for your kind review. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Kind regards,Ramada Marcoola Beach

Dear Jennifer,Thankyou for your positive feedback. We are so glad to hear you enjoyed your stay with us and hope to welcome you again in the future.Warm RegardsRamada Marcoola Beach

Dear Vanessa,Let me please apologize for not being able to meet the room experience expectations. We put a strong focus on room experience, and we are constantly trying to improve the quality through upgrades and renovations with the consent of the unit owners. Therefore, this will be passed on to them for further assessment. Your feedback regarding the room maintenance has also been passed on to our Maintenance Manager so that they can investigate further and address all the issues. The feedback regarding the marketing agents upon check-in has also been passed on to the Sales manager so that he can remind the team about the standards and procedures on customer service. On a different note, we hope you had time to enjoy our lovely heated pool and explore our nearby surroundings and the beach. Warm RegardsRamada Marcoola Beach

Dear Della,Thank you for your lovely review. We are so pleased to hear that you had a relaxing and quiet stay with us. We are constantly striving to improve our offerings, so your feedback about the lack of lounge chairs will be passed on to the General Manager. We hope to welcome you again in the future.Warm Regards,Ramada Marcoola Beach

Dear John,Thank you for your kind review. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

Dear Barrie,Thank you for your positive review. We are so pleased to hear that you enjoyed your stay, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

Dear Melachi,Thank you for taking the time to leave such a wonderful review. We are so happy to hear that our staff were able to make your stay memorable. We look forward to welcoming you again in the future.Kind regards,Ramada Marcoola Beach

Dear Benjamin,Thank you for your positive feedback. We are so pleased to hear that you enjoyed your stay, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

Dear Nicole,Thank you for your positive review of our location and amenities. We are so pleased to hear that you enjoyed your stay, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

Dear Janette,Dear Gary,Thank you for your positive feedback. We are so pleased to hear that you enjoyed your stay, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

Dear Scott,Thank you for your kind review. We pride ourselves on our customer service and are so happy to hear that you had positive experiences with our staff. We hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

Dear Gary,Thank you for your lovely review. We are so pleased to hear that you enjoyed your room and your stay, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

Good afternoon Dylan,Thank you for your kind review. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Kind regards,Ramada Marcoola Beach

Dear Philip,Thank you for your wonderful review. We are so pleased to hear that you enjoyed the pool and beach as well as the restaurant on site.Kind regards,Ramada Marcoola Beach

Good afternoon Jacklyn,Thank you so much for your lovely review. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again in the future.Warm regards,Ramada Marcoola Beach

Good morning Helen,Thank you for your review. Let me first apologise for the negative experience you had with our Resort Host. The feedback has been provided to the Marketing Manager and will be addressed accordingly. We apologise that the room did not meet your expectations, but we are pleased to hear that you enjoyed the pool and local area during your stay. While our units are not serviced daily, any amenities required are available from reception free of charge. Thank you again for taking the time to provide your feedback.Kind regards,Ramada Marcoola Beach

Good morning Heather,Thank you for your lovely review of our property and facilities. We have also passed the feedback about the doors along to our Maintenance Manager. We look forward to welcoming you in the future.Kind regards,Ramada Marcoola Beach

Good morning Naleni,Thank you for taking the time to leave your positive feedback. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

Good morning Michael,Thank you for your kind review. We are pleased to hear that you enjoyed your stay with us, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

Good morning Kerryn,Thank you for taking the time to leave your review. Let me first apologise for the delay in your check in. Management has been made aware and has passed the feedback on to the housekeeping team to prevent this from happening again. We understand that with a large group, limited keys can be an inconvenience and we apologise that this negatively impacted your experience. While we do have limited keys for the room itself, spare pool fobs are available from reception to ease this situation. Thank you again for taking the time to share about your experience; your feedback will help us improve the quality of our service and is greatly appreciated.Kind regards,Ramada Marcoola Beach

Good morning Ruth,Thank you for taking the time to leave your review; your feedback will help us improve the quality of our service and is greatly appreciated. We apologise that you had a negative experience on check in and we have passed your feedback along to the marketing manager. Let me apologise as well that the cleanliness of the room did not meet your expectations and we will speak with housekeeping about this matter. Thank you again for sharing your experience.Kind regards,Ramada Marcoola Beach

Good afternoon Sharon,Thank you so much for your kind review of our location and property. We are so pleased to hear that you had a relaxing and enjoyable stay with us. We apologise for your negative experience on check in and have passed your feedback on to the marketing manager. We hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

Good morning Mariee,Thank you for your kind review. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Kind regards,Ramada Marcoola Beach

Good morning Susan,Thank you for taking the time to leave your feedback. We apologise that your stay with us did not meet your expectations. We hope to welcome you again in the future for a more enjoyable stay.Kind regardsRamada Marcoola Beach

Good morning Vitor,Thank you so much for your positive feedback. We are so pleased to see that you enjoyed your stay with us and we hope to welcome you again soon.Kind regards,Ramada Marcoola Beach

Good morning David,Thank you for taking the time to leave a review. We apologise that the size of the room did not meet your expectations. For future stays, we do have larger two- and three-bedroom apartments available which we hope would be more suited to your needs. We hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

Good afternoon Siteri,Thank you so much for your positive feedback! We hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

Good afternoon Michelle,I am so sorry for the cleanliness issues you experienced during your stay. I will pass this information along to the housekeeping manager so we can ensure that the bathrooms are being cleaned more thoroughly. Your feedback will help us improve the quality of our service, so thank you for taking the time to share about your experience.Kind regards,Ramada Marcoola Beach

Good morning Pina,We are so pleased to hear that you enjoyed your stay with us and we hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

Good morning Sallyanne,Thank you so much for your kind review about our property and staff. We are so happy that you enjoyed your stay with us and we will pass your comments on to the team.Warm regards,Ramada Marcoola Beach

Good morning Janet,We are so pleased to hear that you enjoyed your stay with us. Thank you for your positive feedback on our location, and we do apologise if the noise from the airport caused any inconvenience to you.Kind regards,Ramada Marcoola Beach

Good morning Damion,Thank you so much for your lovely review. We are pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Kind regards,Ramada Marcoola Beach

Good morning David,We are sorry to hear that the room did not meet your expectations. We apologise for the inconvenience of the street noise. Your review will help us improve the quality of our service, so thank you for taking the time to provide your feedback.Kind regards,Ramada Marcoola Beach

Good afternoon Lucus,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards

Good morning Judy,Thank you so much for your feedback! We pride ourselves on our customer service and are pleased to hear that you had a positive experience. We will pass your kind remarks on to our front office team.Warm regards,Ramada Marcoola Beach

Hello Remy,I am so pleased to hear that you enjoyed your stay with us. Thank you for the wonderful feedback about our property and location. We hope to see you again soon.Warm Regards

Good morning David,We are so glad to hear that you enjoyed the suite you booked at our property. We hope to welcome you again in the future.Warm regards,Ramada Marcoola Beach

Good afternoon Leonor,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards

Good afternoon Robert,We are glad to hear that you enjoyed your stay with us. We hope to welcome you again soon.Warm regards

Good afternoon Craig,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

Good afternoon Jane,We are pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

Good afternoon Stacey,We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

Good afternoon Shawn,Thank you for taking the time to share about your experience. We are sorry to hear that your recent stay did not meet your expectations. We strive to provide positive experiences for all of our guests and your feedback is appreciated in helping us to improve our service.Warm regards,Ramada Marcoola Beach

Dear Billie,Thank you for taking the time to review your recent stay. We are delighted you enjoyed our resort. We look forward to welcoming you back next visit.Kind Regards,Ramada Marcoola Beach

Hi Trevor,Thank you for providing feedback on your recent experience at Ramada Marcoola Resort. We are sorry to hear your stay was affected by noise and apologies for the same, we are always on hand to assist with any issues to ensure you have a great stay with us. If you had mentioned your concerns to the friendly team, we could have rectified this immediately, however we appreciate you taking the time to inform us after you departed. Once again, we apologise and thank you for your feedback.Kind Regards,Ramada Marcoola Beach

Good afternoon,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

Dear Shirley,Thank you for your valuable feedback and I would like to apologies for all the unpleasant experience encountered during your stay. I will be sure to pass on your comments to the relevant department. We hope to welcome you back in the future.Kind Regards,Ramada Marcoola Beach