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"Great stay but elevators does not work . We were on the 3rd floor with bunch of staff since traveling with kids"

"Very clean and well maintained property. Quiet and restful stay. Excellent breakfast features."

"We didn't have a great experience. We checked in with someone on a video screen. I understand having this for safety late at night in some locations, but I had to use it in the afternoon while it was light out. There was a man at the counter when I walked in, but he looked at me and walked away. When we entered our room, there was blood on the toilet seat. The window was cracked open with a stick in it. The TV took a long time to warm up and work properly. The shower needs to be refinished or...

"Check in and out went smoothly, upon arrival I noticed the room wasn’t super well cleaned (hair all over the bathroom, stained towels, and an unpleasant smell) but after I left my review the cleaning staff came and re-cleaned the room. It felt a lot more clean afterwards which made my stay a lot More comfortable!"

"Confusion on check in but otherwise great stay"

"Room was clean. Breakfast was great. Staff was friendly"

"The room was lovely, staff was amazing, and the free cocktail was delicious! Would definitely recommend!"

"I have nothing but horrible things to say about this hotel. I called multiple times hours before check-in and no one answered. There were fires nearby and I was stuck trying to call. Bad bad bad."

"Everything was perfect!"

"The room was clean. But the curtains were coming unhooked. Shower curtain was grimy. The grounds were not well maintained but it shouldn’t come as a surprise, since the neighborhood is definitely not the best. Multiple exits however only one entrance. They allowed us to have our dog but put us on the 3rd floor so it was inconvenient to take the dog in and out. It did the job but it was way over priced and free breakfast on Sunday was basically toast yogurt muffins and cereal. I will not choose...

"Check in was easy and the front desk was very helpful."

"Convenience is key to this location. Right off 101, next to the mall, and nearby all the major shopping. Downside is it seems to be not the best part of town. Questionable characters nearby especially with a lot of vacancy and open space to camp in the mall area. The good things are the awesome indoor/outdoor pool area. The second hot tub in the other part of property was closed but we enjoyed the main pool/hot tub. The bridge to the koi pond area is lovely with lots of koi to enjoy...