Thank you so much, Sara for sharing your thoughts about your experience with us and for providing our hotel, Hilton Garden Inn Sunnyvale a perfect, 5-star review. We hope that you will keep us in mind should you be back in our area. See you again, soon!!!!Sincerely, Mary DomingoGeneral Manager
It appears to be. Newer or remodeled hotel. We had the pleasure of it being quiet and close to the Asian eateries.
mary
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Mary วันที่ 24 มี.ค. 2024
Dear mary, We would like to thank you for providing us your feedback regarding your stay with us. You are right, our property, Hilton Garden Inn Sunnyvale was opened just opened 2019, we are glad that you had a great overall experience. We hope that you will keep us in mind should you be back in our location. See you again soon. Sincerely, Mary DomingoGeneral Manager
Staff was great, especially Jeremy the bartender. Friendly, accomodating and all around great service.
Stephanie
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Maren, Assistant General Manager วันที่ 2 พ.ค. 2024
We are delighted to hear that you found your stay to your liking. We will make sure to let Jeremy know of your fondness on his craft. We hope to see you again if your next travel brings you back to Sunnyvale! Until then, take care!
Hello Stephanie! Thank you for giving us excellent feedback. We are glad to hear that you had a great stay with us, and we can't wait to have you again in our property. If you have any questions or suggestions, please feel free to reach out.Sincerely,Vallerie Padilla Front Desk Supervisor
10/10 ดีเลิศ
Jose
19 ก.พ. 2024
Jose
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Maren, Assistant General Manager วันที่ 2 พ.ค. 2024
We are delighted to hear that you found your stay to your liking. We hope to see you again if your next travel brings you back to Sunnyvale! Until then, take care!
The property is very well kept. The staff was friendly and helpful. The only thing missing was a hot tub I think.
Roxanne
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Mary วันที่ 13 ก.พ. 2024
Dear Roxanna, We would like to extend our gratitude to you for making us a part of your visit here in Sunnyvale, CA and for giving us a great, 5-star review. It has always been our team's goal to ensure guests' satisfaction and we are glad to know that we were able to achieve that during your stay with us. We hope to see you again very soon. Sincerely, Mary DomingoGeneral Manager
This will be my go to hotel for this area from now on
claudette
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Mary วันที่ 13 ก.พ. 2024
On behalf of the entire team of the Hilton Garden Inn Sunnyvale, we would like to thank you, Claudette for staying with us and for providing us a 5-star review. We are happy to hear that we were able to make your stay a great one. We are looking forward to your next stay with us in the future. Sincerely, Mary DomingoGeneral Manager
6/10 พอใช้
Wenyan
6 ก.พ. 2024
Wenyan
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Mary วันที่ 7 ก.พ. 2024
Thank you so much, Wenyan for sharing your feedback regarding your stay with us. Based on your rating, it seems that we have some room for improvement. We hope to have the pleasure of serving you once again in the near future so we can serve you better. Sincerely, Mary DomingoGeneral Manager
Great location and well staffed, clean hotel. I've been a few to this hotel when traveling to the area, and I'll definitely be staying again
Jose
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Mary วันที่ 7 ก.พ. 2024
Dear Jose, On behalf of the entire team of the Hilton Garden Inn Sunnyvale, we would like to extend our gratitude for making us a part of your most recent visit here in our location and for providing us a perfect 5-star review. We are so glad to know that we were able to make your stay a comfortable one. We are looking forward to your next visit, see you again very soon!!!! Sincerely, Mary DomingoGeneral Manager
Thank you, Maddalynne for staying with us and for rating us a great, 5-star review. We are ecstatic to hear that you had a wonderful stay with us. We hope that you will keep us in mind should your travel needs bring you back to our location. See you again soon!!!!Sincerely, Mary DomingoGeneral Manager
Everything was ok the bed was a tad hard ... i just didn't t like they didnt have free breakfast and charged 25 dollars for parking... but i should have dis more research before bookong.
Amber
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Mary วันที่ 2 ก.พ. 2024
Thank you, Amber for sharing your thoughts about your experience with us. Please know that we take all feedback whether positive or negative very seriously as we know that this will assist us in improving our services and to better serve you in the future. We do not have the usual hot breakfast buffet, but we offer cook-to-order breakfast items. We hope that you stay with us again in the near future and try our a la carte and wide array of breakfast items and we ensure you that you will enjoy them. Sincerely, Mary DomingoGeneral Manager
The heater took a long time to warm up (2 hours) the temp in the room when it reach to 80 degrees still felt about 72ish the carpet in our room had a awful stain look like wine or blood ? The parking was not included in the stay the charge $25 a day !
Robert
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Mary วันที่ 17 ม.ค. 2024
Thank you for staying with us and for providing your feedback regarding you experience with us. Please accept our sincerest apologies for the inconvenience that we had caused you and please know that we take all feedback seriously. We will share your comments to our team to address the issues immediately. We hope that you will provide us another opportunity to serve you so we can turn your experience around. Thank you once again. Sincerely, Mary DomingoGeneral Manager
2/10 แย่มาก
Paige
13 ม.ค. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
Very rude
Paige
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Mary วันที่ 15 ม.ค. 2024
Dear Paige,Thank you for staying with us and for providing us your feedback. Please know that this is not how we would like our valued guests like to experience and remember us. This will definitely serve as our learning opportunity to retrain and coach our team so we can prevent the same situation to happen again in the future. We hope that you will provide us another opportunity to serve you so we can turn your experience around. Sincerely, Mary DomingoGeneral Manager
Hi Lorena, We would like to thank you for making us a part of your most recent visit here in the city of Sunnyvale. We are happy to hear that we were able to meet your standards and expectations. We hope to see you again very soon!!!! Sincerely, Mary Domingo General Manager
8/10 ดี
michael
เดินทางกับครอบครัว
7 ม.ค. 2024
michael
เข้าพัก 1 คืน, มกราคม 2024
10/10 ดีเลิศ
Sabrina
7 ม.ค. 2024
Sabrina
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Mary วันที่ 8 ม.ค. 2024
Thank you so much, Sabrina for staying with us and for providing us a perfect 5 star review. We hope to have the pleasure of serving you once again in the near future. Sincerely, Mary DomingoGeneral Manager
Everything was good except EV charging. I rent Volt EV and I saw this hotel has 4 charging station. But those all were out of service when I stay. So I had to go other charging station to wait about 2 hours to full charge.......