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"Melanie at the front desk was awesome! Quick check in… had a great clean room! I’ve stayed here many times. Never a complaint!"

"I wouldn’t say this is the cleanest best western we stayed at during our 9 days. Some mold in the bathroom, difficult to figure out how to get shower warm. Carpet does not feel clean. So many recliners sitting in corners, multiple paint colors, stuff on the walls and counters makes it feel cluttered."

"Upon entering the lobby it had a strong musty odor. The same overwhelming smell was in the room. Sheets were stained and room was not cleaned. My son found a half empty coke bottle and my daughter found another guest’s underwear. Sink had grime in it. Obviously the room was not cleaned properly. When I told the front desk they did not seem to care and stated they couldn’t refund me since I waited until night to report this. What actually happened was I checked in and dropped off my stuff and...

"The room was not ready even at 3 and when I walked in was gross front desk said gove it 30 min and still wasn't ready. Just gave them the key card and left will not come again"

"The staff was kind, helpful, and very knowledgeable about the history of the property. My room was clean, there were plenty of towels, and a wonderful bed, with a variety of pillows. The greenbelt and a path to the river made walking my dog very enjoyable."

"The room was clean but it didn't "look" clean because of how much the room was in cosmetic disrepair. I appreciated the size of the room (bedroom separate from living space), large fridge, strong water pressure in the shower. I did not like the fact that there are no blackout curtains in the bedroom (you can see thumbtacks where other guests had already hung up their own, just as we did). Also, there was no housekeeping service during our 3 night stay, so the coffee supplies we used on day...

"Nice place to stay. Convenient to visit Chateau Ste Michelle."

"a hidden gem"

"Good"

"Was as advertised"

"Muy bueno"

"Very clean and helpful staff!"

"This hotel is by far the best one ever. 🔥 The indoor pool and everything else was absolutely 💯 You will not be disappointed, bring a smile and enjoy the friendly staff."

"Wonderful property, great room (queen suite), everything was meticulously maintained and staff was super friendly. We were especially impressed with the cleanliness of the breakfast space with staff constantly restocking and wiping surfaces. Would definitely stay again!"

"No available hair dryer and iron in the hotel, dirty towels on the floor. The elevator door needs repair."