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"Very comfortable full king bed, working AC, pool and hot tub, on site bar. What’s not to like? Our window faced the roof over the reception area, but I’m sure it was better than facing the busy road. I works have preferred a stand up shower to a tub/shower (slippery getting in and out)."

"Parking and good staff"

"Das Hotel ist sehr stilvoll eingerichtet über die Rezeption, zum Restaurants und den Zimmern. Das Frühstück ist in Buffettform und bietet viel Auswahl. Leider hat der Service des Hotels noch ein bisschen Nachholbedarf. Beim Einchecken wurde vergessen bei uns das Zimmer für 4 Personen vorzubereiten. Im Restaurant wurden die Getränke und der Salat nicht serviert und der Swimmingpool kostet 30 Pfund extra und die Kinder durften es nur eine Stunde benutzen."

"Great value for money. Little bit self serve but for a one night stay waiting for a cruise is great value and staff is very helpful"

"Good, upmarket room although nothing lavish. All the usual and as expected for this level of hotel. An okay breakfast buffet. Easy access by taxi to all local places of interest. The 4 day stay was enjoyable."

"We stayed 4 nights - our room was never cleaned or looked at in that time, the bins weren’t emptied at all. The black slime/dirt around the bath and sink left a lot to be desired and the masking tape over the bathroom door remained until we left. The staff were inefficient, the service was poor, the bar and meals were very expensive and were not worth what we paid and the menu was limited. The bar ran out of draught apple cider and estrella, on Friday the draught cider was still not...

"Stayed here a few times, to watch cricket from the balcony. A lovely setting and view. Spacious room and bathroom. On this occasion only discovered the shower gel was empty once under the shower. Quickly replaced next morning! Will return again."

"My 2nd stay here, very handy for Wickham Festival, less than 10mins walk to the site. The room was clean, ample space in the double room"

"The public areas are spacious and comfortable My room was spacious with everything you would expect from a high end hotel. My only caveat would be that air conditioning ought to be considered as the summers are having longer hot spells. The bar was very pleasant with good service and the breakfasts were excellent. All the staff I had contact with were courteous and helpful."

"Very friendly staff, toilets and the room was very clean and had no problems at all"

"The hotel itself is looking a bit tired but our room was spotless and clean. The staff were so lovely and helpful. The buffet breakfast was hot and tasty. The location is amazing. Fantastic place to stay if u don't want to spend loads of time in the hotel."

"Lounge & restaurant were ok. Room was small & found beds to be too soft kept sliding off on one side. Room had two single beds & we had wanted a queen or king."

"Staff"

"The room was clean and beautiful. The staff was helpful, including holding our luggage til check in time so we could enjoy our day unencumbered. Our breakfast options were plentiful and food was very good. The casual restaurant was very good too!"

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"Highly recommend"

"Was in London but wanted to be closer to the cruise lines. Stayed one day and it was perfect. Next to the cruise line, a big mall and restaurants. The staff were friendly, the room was nice and roomy, king bed. Would definitely stay again."