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"Great room , very clean, lovely staff. The only major let down was the breakfast The hot breakfast (which was not ) over pod dried up black pudding and sausage, the baca. Look like it had been left out o er hot lights for 3 hours . Was luke warm , should have gone to a local cafe ! Very disappointed "

"Will never book through Expedia again!! Shocking customer service. "

"Overview good "

"Was expecting spa use"

"No fuss check in, friendly staff, and conveniently located near shops and bus stations."

"The staff are friendly but the hotel is old and need more cleaning specially the pool and spa area, breakfast was okay but coffee machine kept breaking down, by the time I got coffee my food was cold!"

"The room was clean and generally well maintained. The staff, particularly at breakfast were friendly and helpful. The breakfast itself was very tasty and good quality. There was a reasonable selection of breakfast items. Unfortunately we ended up with an interconnecting room, so despite the hotel being advertised as having sound proof rooms, it really wasn’t. We could hear our next door neighbours chatting and they woke us when they returned home late. The pillows were really uncomfortable so we didn’t get a great night’s sleep. "

"The view from the room was terrible. It was a concrete square with tyres. The furniture was plasticky. For the price really wasn’t worth it on top of that our sleep was disrupted by people fighting and the police being called. I wish I booked the Holiday Inn."

"Lovely view of the lake from our room. Room was spacious. Cleaning lacked attention to detail - there was dust on the shelves by the kettle. The shower gel had been watered down. I wouldn’t eat in either of the restaurants if I stayed again. Food was overpriced for what it was. Breakfast was very busy and only one coffee machine for decaf coffee so had to wait quite a long time to access the machine Staff were friendly. "