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"My room was infested with moths and other bugs as well as being dirty - after squishing many bugs the final straw for me was a small black bug on the bed which I wasn't sure if it was a bedbug or not. We asked for another room which the staff were more than happy to do but unfortunately my children were not happy and were very scared so we had to check out after only being there for a couple of hours."

"The hotel left heated towel rails on during the middle of a heatwave. Two visits to reception led to provision of a useless fan. Despite complaints to management no partial or full refund was offered on the basis it was a hot weekend. This is without doubt the worst place I've stayed. Avoid unless you want to melt in the room followed by a good old fashioned dose of Management gaslighting...."

"Room looked like it was still undergoing a refurbishment. Curtains poor standard with hooks missing Radiator cover missing shoddy paint work Door lock unfinished "

"Quick process by helpful staff."

"We had a lovely stay, the farm is stunning, we loved the access to the gardens and watching the cows and chickens and our host Sarah was great. The only thing I would suggest would be placing a fan in the rooms as they can get really hot in the unusually warm weather"

"I cannot fault the Queens at Horton. The room was clean and comfortable,the staff were friendly and helpful and the food was great."

"Excellent breakfast and clean stay but space limited in the room"

"I was unfortunately in an incredibly warm room (in part due to weather, but also the orientation which meant it got the full evening sun and no breeze) - this was room 104. The room was a decent size and reasonably clean, but given the weather, which is it being made up with a duvet and no sheet underneath (between that and the bed). The bathroom had cracked floor tiles which were very uneven with sharp edges and there was toothpaste marks splashed all over the wall by the sink, which means...

"All round great experience"

"The room was very clean and tidy! Staff are very friendly, the breakfast is amazing very filling! And the parking is very easy too access but when there are a few guests staying the car park can get very tight, overall really good and best bit its only 17 mins drive too Alton towers from there "

"We enjoyed our stay. The host was most gracious. "

"The room was immaculate and loved the breakfast basket, great little touch, great big shower too, can't fault the room at all, staff were very friendly and helpful. Ant plenty of parking, will deffinately stay there again"

"The room I was given had a view from the window of a store room for gym equipment"

"This is a charming country house and everyone was amazing. We enjoyed a walk around the property and the food was spot on. You can’t go wrong staying here if in the neighborhood. If you’re also familiar wrote ceramics, you’ll find several ships about 10-15 mins away that is a great place to browse and shop. "

"A fantastic last minute find! Hawkstone Hall and Gardens is beautiful, with stunning grounds and lovely nearby walks. The service was flawless and the food delicious. We’ll definitely be back."

"Excellent place"