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"The hotel left heated towel rails on during the middle of a heatwave. Two visits to reception led to provision of a useless fan. Despite complaints to management no partial or full refund was offered on the basis it was a hot weekend. This is without doubt the worst place I've stayed. Avoid unless you want to melt in the room followed by a good old fashioned dose of Management gaslighting...."

"Perfect for a stop over from the Scotland to the south coast. Great size family room with 3 proper beds (2 single and a double) great for a family. Dog friendly too!"

"Room looked like it was still undergoing a refurbishment. Curtains poor standard with hooks missing Radiator cover missing shoddy paint work Door lock unfinished "

"Quick process by helpful staff."

"We had a lovely stay, the farm is stunning, we loved the access to the gardens and watching the cows and chickens and our host Sarah was great. The only thing I would suggest would be placing a fan in the rooms as they can get really hot in the unusually warm weather"

"This is a charming country house and everyone was amazing. We enjoyed a walk around the property and the food was spot on. You can’t go wrong staying here if in the neighborhood. If you’re also familiar wrote ceramics, you’ll find several ships about 10-15 mins away that is a great place to browse and shop. "

"Very nice stay."

"We enjoyed our stay. The host was most gracious. "

"A beautiful hotel"

"A fantastic last minute find! Hawkstone Hall and Gardens is beautiful, with stunning grounds and lovely nearby walks. The service was flawless and the food delicious. We’ll definitely be back."

"As a couple we really enjoyed our one night stay. Evening meal was superb and breakfast just as good. Staff helpful and friendly. Puddings are awesome ☺️"

"Check in was no frills. We arrived half an hour before check in and was offered a room but for an extra fee. I accidentally booked the room for one person so had to pay an extra £12 for breakfast which was fair enough but on check out an additional £10 for the extra person which I thought was unfair."

"Very pleasant stay in a well maintained, very clean hotel with friendly, helpful staff. Food quality and service was good."

"I cannot fault the Queens at Horton. The room was clean and comfortable,the staff were friendly and helpful and the food was great."

"Just a beautiful place to stay"

"Hottest day in May on record and the heating was on in my room. After speaking with staff three times and an hour and a half later, I was moved to another room. In spite of the wonderful advert featuring a restaurant I was told no kitchen tonight. Second room was very noisy overlooking the car park which doubles as a camping ground for motor homes, with ten present. No mattress cover and a very dirty mattress. Black mould on the bathroom ceiling which had been painted over but still showed...