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"The staff was very friendly and accommodating . The hotel was super clean and our room was very nice. Breakfast was good , sad we couldn’t enjoy the bar but most likely next time . Got a cute t shirt . Very pretty property"

"Nice selection at the breakfast and brought food out in a timely fashion to keep the hot items filled."

"The staff was extremely helpful. The pool was not open for the entire stay; other people continued to use it despite that. We did not. The staff seems to be making great efforts to improve the property. They even left to buy items we needed during our stay. The entire property smells like smoke. I am unsure if there is a smoking permitted room: but people smoke in the rooms or on the balconies. It was annoying at best and definitely a concern for anyone with asthma or anyone who just hates...

"The bed was very comfortable and the owners are nice. It was quiet with plenty of parking. It's right in Westfield, so there are stores and restaurants nearby."

"Love it"

"Nice view of the lake. Easy parking. Staff were nice and the room was good. The bathtub wasn't pristine by any stretch. The property needs an update badly, but I understand that's costly. It was a solid stay for a driving trip in upstate NY on a holiday weekend."

"Staff was polite n friendly! Room was clean. It was extremely windy this night and there was a garbage can blowing against my car most of the night. There was coffee in the am but no sugar only Splenda:( and no continental breakfast as described. It served its purpose."

"Hideaway Bay is truly amazing! So peaceful and relaxing. A perfect weekend getaway! We stayed durning Mother’s Day weekend so it was much slower then I assume it would be in the summer. The staff was incredibly attentive- always make sure we had what we needed. If you pass them outside, they are always checking in with you, which i really appreciated it. The grounds were beautifully maintained. The homes were clean and stocked with what you need. Beds were relaxing. Sleeping upstairs is...

"🤗"

"Not happy that it was so loud from 6pm to 9pm because a bar down the street was blaring its music. I complained to front staff and nothing was done."

"Very clean, everywhere even the parking lot! We had such a lovely woman check us in that was so helpful and even attentive to my daughter, gave her some fruit snacks - sounds small but those things really make such a difference in the atmosphere and positive of a time it was. The breakfast was amazing. All around I would recommend this location to anyone who needs to stay in Jamestown. We will be back if the future!"

"Clean, quiet, good breakfast, easy check in and parking, good location"

"Beautiful, historical property with top notch amenities. There are no elevators, pack accordingly. The restaurant is elegant, great creative food. Staff is attentive, friendly, knowledgeable."

"Vintage cool place"

"Room was disgusting. Smelled like cigarettes and mold."

"Stayed for 4 days and never seen my room cleaned or bath towels changed out. Breakfast was at a minimum, not much to choose from. Hot coffee only in the morning, seemed to be warm or none at all in the afternoon and was removed in the evening. Floors always looked unswept, outside landscape unkept, no flowers and I was there on the Memorial Day weekend and no American flag on the pole."