ล็อบบี้

รีวิว เรดรูฟอินน์ แอตแลนตาเซาท์อีสต์

2 out of 5

รีวิว

6.6
คะแนน 10 - ดีเลิศ 84 จาก 359 รีวิว" "
คะแนน 8 - ดี 89 จาก 359 รีวิว" "
คะแนน 6 - พอใช้ 77 จาก 359 รีวิว" "
คะแนน 4 - แย่ 50 จาก 359 รีวิว" "
คะแนน 2 - แย่มาก 59 จาก 359 รีวิว" "

6.6/10

ความสะอาด

7.2/10

พนักงานและบริการ

6.4/10

สิ่งอำนวยความสะดวก

6.4/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

6.0/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

6/10 พอใช้

Charles, Woods Cross

เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 1 พ.ค. 2024
Hello Charles, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA SOUTHEAST and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 ดี

Mary

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Need to finish renovation in the rooms.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 24 มี.ค. 2024
Dear Mary,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ATLANTA SOUTHEAST. It's great to see that we earned your 4/5 score. However, I sincerely apologize for the situation you mentioned regarding the room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services at Red Roof. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

8/10 ดี

William

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Over all good people i would say this place is 10 times nicer than the one in Morrow ga
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Chirell RediResponse Specialist วันที่ 10 มี.ค. 2024
Dear William,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Atlanta Southeast. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good staff and nice hotel. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

4/10 แย่

John

ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
The building and room are beautiful, but the management is going cheap on everything else. I found an empty bottle of alcohol in my room, the wifi didn't extend beyond the doorway, and the shower didn't drain.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Recordo Rediresponse Specialist วันที่ 21 ก.พ. 2024
Hello John,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Atlanta Southeast. I'm happy you were pleased with the appearance of our building and rooms, however, you stated the Wi-Fi was weak, the housekeeping was poor, and you encountered a clogged drain. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Red Roof apologize for the poor indicated encounter. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

4/10 แย่

Racquel

เดินทางกับครอบครัว
ไม่ชื่นชอบ: พนักงานและบริการ
This specific hotel would have been my first choice whenever I’m in that area until the last time I stayed there. The gentleman who check me in was very kind and generous. I appreciate his service. But There’s another man at the front desk during the daytime, I found his demeanor towards me very intentional and rude, his customer service was extremely poor. I don’t know if it’s a change of management because usually front desk staff are pleasant and welcoming.
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก OnielRediresponse Specialist วันที่ 27 ม.ค. 2024
HI Racquel,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Atlanta Southeast. You indicated that the service you received from one of our daytime staff wasn't to your liking, please accept our apologies for any inconvenience. Note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RedRoof Management

2/10 แย่มาก

Erika

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Room: 2 queen sized bed, 1 of them lots of hairs on it! Bathroom: bath is rusty, look like somebody shifted on it! 2am somebody yelling Omg never again, never had like that bad experience in my life!
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Chevanese RediResponse Specialist วันที่ 29 ธ.ค. 2023
Thank you, Erika, for writing to us about your recent stay at the Red Roof Inn Atlanta Southeast. I was saddened to read that your stay fell short of your expectations due to the possible hairs on the bed and the condition of the bath. We're sorry to hear about the inconvenience caused by the noise from nearby guests. At Red Roof, our team is dedicated to ensuring a comfortable stay for all guests, please accept our humblest apologies as this is nowhere near the standard we strive to uphold. Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

4/10 แย่

Angel

ชื่นชอบ: พนักงานและบริการ, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
I enjoyed it until I kept seeing Baby roaches, now I know people come and they might have them with them but a few here or there…. That room needs to be sprayed before they have an issue… want be returning….just because of the bugs. Plus the heater kept making crazy sounds. An the pipes was scarring me every time they came on
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Dannielle Rediresponse Specialist วันที่ 19 ธ.ค. 2023
Dear Angel,I appreciate you sharing your feedback following your stay at the RED ROOF INN ATLANTA SOUTHEAST. I was saddened to read that your stay fell short of your expectations due to the insects you reported, loud noise from the heater and the other unsatisfactory encounters you had. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Red Roof Management

2/10 แย่มาก

Denisse

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
El servicio al cliente pésimo el elevador el piso en madera sin loza la habitación el televisor ni se pudo ver el remoto no servía en el baño salió una cucaracha la plancha no servía y la primera que me quedo en un sitio y uno están en la habitación entran a limpiar la habitación con uno ahí el mapo es una toalla con un palo en realidad no se lo recomiendo a nadie
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 6 ธ.ค. 2023
Querida Denisse,Le agradezco que comparta sus comentarios luego de su estadía en el RED ROOF INN ATLANTA SOUTHEAST. Me entristeció leer que su estadía no cumplió con sus expectativas debido a los insectos que informó, el encuentro que tuvo con nuestro personal y los otros problemas destacados que obstaculizaron su estadía. Tenga en cuenta que trabajamos con una empresa de control de plagas que trata regularmente la propiedad contra plagas como es estándar en la industria. He notificado a la propiedad de sus comentarios para que puedan trabajar con los especialistas para garantizar que todo esté como debe ser.En su próxima estadía, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar que se sienta cómodo. En Red Roof, nuestra intención es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias por compartir sus inquietudes y espero que nos brinde la oportunidad de brindarle un mejor servicio en Red Roof la próxima vez que sus planes de viaje requieran alojamiento.Atentamente,Red Roof Management

10/10 ดีเลิศ

Shaquita

เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Dannielle Redirespone Specialist วันที่ 22 ธ.ค. 2023
Hello Shaquita, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA SOUTHEAST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

2/10 แย่มาก

Roswell

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Property needs an upgrade. Bathroom was dirty falling apart and full of roaches. Bed sheets and mattress were stained and dirty. Light fixtures and furniture falling apart.
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 29 พ.ย. 2023
Dear Roswell,I appreciate you sharing your feedback following your stay at the RED ROOF INN ATLANTA SOUTHEAST. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the upkeep of our location and the other issues highlighted which hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,KamariaRed Roof ManagementRediResponse Specialist

2/10 แย่มาก

Michael

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff was rude. They tried to put me in a room with a broken bed, it was leaning on the floor. I booked to queen beds and ended up with 2 full at the same price. They had roaches. Overall bad experience
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 25 พ.ย. 2023
Dear Michael,I appreciate you sharing your feedback following your stay at the RED ROOF INN ATLANTA SOUTHEAST. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the encounter you had with our staff and the other issues highlighted which hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Kamaria Red Roof Management RediResponse Specialist

6/10 พอใช้

Daniel

เดินทางกับคู่รัก
ชื่นชอบ: สิ่งอำนวยความสะดวก
Dead Roach in room. Small bath towels. Lobby rest room out of service. Breakfast was OK. Beds were comfortable.
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 13 พ.ย. 2023
Dear Daniel,I appreciate you sharing your feedback following your stay at the RED ROOF INN ATLANTA SOUTHEAST. It's great to hear that you were pleased with the beds. However, I was saddened to read that your stay fell short of your expectations due to the insects you reported, the size of the towels not being to your liking and the other issues highlighted which hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Kamaria Red Roof Management RediResponse Specialist

2/10 แย่มาก

Freddie

ชื่นชอบ: ความสะอาด
I love the Hotel and atmosphere there.
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Kamaria Red Roof Management RediResponse Special วันที่ 13 ต.ค. 2023
Dear Freddie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA SOUTHEAST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the hotel's atmosphere. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

2/10 แย่มาก

LaTanya

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The room felt dirty the towels was stained roaches in the room the sheets was stained
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Kamaria Red Roof Management RediResponse Special วันที่ 9 ต.ค. 2023
Dear LaTanya,I appreciate you sharing your feedback following your stay at the RED ROOF INN ATLANTA SOUTHEAST. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the lack of cleanliness of the room and the other issues highlighted which hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Kamaria Red Roof Management RediResponse Specialist

4/10 แย่

Victor

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Linton Red Roof Management RediResponse Specialist วันที่ 4 ต.ค. 2023
Hello Victor,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA SOUTHEAST and I were disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our team at Red Roof hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LintonRed Roof ManagementRediResponse Specialist

4/10 แย่

jean

ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Not worth the cost
Broken elevator, ice machine not working, lobby bathroom out of commission, burn holes and stains in bedspread of nonsmoking room. Bathroom in disrepair. Rust holes in tub, soap dispenser torn from shower wall, wallpaper/ paint peeling. Room was $109 with fees- so definitely not what we expected.
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Kamaria Red Roof Management RediResponse Special วันที่ 2 ต.ค. 2023
Dear Jean,Thank you for taking the time to tell us about your experience at the RED ROOF INN ATLANTA SOUTHEAST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the dysfunctional ice machine, broken elevator and the other issues highlighted which hindered your stay. I will be sharing your comments with the management team in an effort to have your concerns addressed. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

10/10 ดีเลิศ

Dionne

เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 26 ก.ย. 2023
Hello Dionne,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA SOUTHEAST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

2/10 แย่มาก

Tatiyana, Riverdale

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Devorine Red Roof Management วันที่ 21 ก.ย. 2023
Thank you for taking a moment to complete our survey, Tatiyana. The staff at the Red Roof Inn Atlanta Southeast and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 แย่มาก

gloria

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Do Not Stay Here
Front desk had no one to waiting to give customer service. The elevator had wooden floors and the door did not close good. None of the Lenny in the room was playing it was old it was dingy and the spread hat spots on it. I had to go to the closest family Dollar by Lysol and Clorox I sprayed so much it was an uncomfortable sleep.
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Gabrielle RediResponse Specialist วันที่ 18 ก.ย. 2023
Thank you for taking a moment to leave a review, Gloria. The staff and I at the Red Roof Inn Atlanta Southeast were disappointed to see your 2/10 score following your stay. You stated that the elevator door didn't close properly, there was no front desk staff waiting and the other issues hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.With thanks, Gabrielle Red Roof Management RediResponse Specialist

10/10 ดีเลิศ

Eugene

เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 30 ส.ค. 2023
Hello Eugene,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA SOUTHEAST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof Management RediResponse Specialist

10/10 ดีเลิศ

Latanya

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Great!!!!
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Toni-Ann RediResponse Specialist วันที่ 31 ส.ค. 2023
It is so rewarding to read that you had a great stay with us, Latanya. Thank you for your comments. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Red Roof Inn. We hope to see you again soon. Sincerely, Toni-Ann RediResponse Specialist

10/10 ดีเลิศ

Eugene

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Dannielle Rediresponse Specialist วันที่ 16 ส.ค. 2023
Hello Eugene, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA SOUTHEAST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

10/10 ดีเลิศ

Shanequa

เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I love it , the property and staff are amazing
เข้าพัก 3 คืน, สิงหาคม 2023
การตอบกลับจาก Dannielle Rediresponse Specialist วันที่ 13 ส.ค. 2023
Dear Shanequa,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA SOUTHEAST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our amazing staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management

10/10 ดีเลิศ

Trevor

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Everything was ok
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 24 ส.ค. 2023
Dear Trevor,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA SOUTHEAST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score following your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist

10/10 ดีเลิศ

Linda

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 10 ส.ค. 2023
Hello Linda,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA SOUTHEAST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

6/10 พอใช้

Walter

เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Looks ok on the outside but...meh...on the inside. They didn't try very hard when it comes to remodeling. Im only staying here because it has parking for semi trucks.
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Recordo Rediresponse Specialist วันที่ 5 ส.ค. 2023
Hello Walter,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA SOUTHEAST. It's saddening to hear that you weren't comfortable with your stay due to the indicated appearance, not to your liking. Please know that we value and appreciate your business, and will take your comments into consideration in an effort to improve our quality. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,Recordo Rediresponse Specialist

6/10 พอใช้

Louise

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Oniel Rediresponse Specialist วันที่ 2 ส.ค. 2023
Hello Louise,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating, following your stay at the Red Roof Inn Atlanta Southeast. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

8/10 ดี

ผู้เข้าพักจริง

เดินทางกับครอบครัว
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Disappointed. Ready for a remodel
We have stayed here before many times which is why we came back but this time it was disappointing. We checked in late evening the overnight gal was friendly and gave great service but the place has become rundown and dirty. Beds were tired (old) and uncomfortable. The pool was empty. While it was serviceable for this time we won’t be rushing back.
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Oniel Rediresponse Specialist วันที่ 31 ก.ค. 2023
Hi Valued Guest,Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta Southeast. I'm glad you found our staff to be friendly, however you indicated that you weren't please with the upkeep of our building nor comfortability of our beds, our apologies for any inconvenience. Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRediresponse Specialist

8/10 ดี

Ezell

เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Dannielle Rediresponse Specialist วันที่ 13 ส.ค. 2023
Hello Ezell, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA SOUTHEAST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

10/10 ดีเลิศ

Anthony

เดินทางเพื่อธุรกิจ
ชื่นชอบ: พนักงานและบริการ
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก Carla Red Roof Management วันที่ 11 ก.ค. 2023
Dear Anthony,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta Southeast and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thanks again and we look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,CarlaRed Roof Management RediResponse Specialist

10/10 ดีเลิศ

Rosalba

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
El cuarto que nos dieron al segundo día, estaba muy limpia y organizada y olía delicioso. Era en el primer piso el #120.
เข้าพัก 4 คืน, พฤษภาคม 2023
การตอบกลับจาก Abigail RediResponse Specialist วันที่ 3 มิ.ย. 2023
Hola rosalba,Gracias por tomarse el tiempo para contarnos sobre su estadía en Red Roof Inn Atlanta Southwest. Es muy gratificante ver que disfrutó de su estadía y que encontró la habitación limpia y organizada. Nuestro objetivo es brindar una estadía limpia y cómoda para todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita.Esperamos continuar brindándole excelentes experiencias. Gracias nuevamente por compartir sus comentarios con nosotros. Esperamos recibirlo nuevamente en el futuro.Sincerely,AbigailRediResponse Specialist

10/10 ดีเลิศ

Robert

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Older facility, but some updates have been done. Room is good size and the staff was friendly and helpful.
เข้าพัก 1 คืน, มิถุนายน 2023

4/10 แย่

Harvey

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, พฤษภาคม 2023
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 1 มิ.ย. 2023
Hello Harvey,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA SOUTHEAST and I is disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

8/10 ดี

Tisha

ชื่นชอบ: พนักงานและบริการ
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 29 พ.ค. 2023
Hello Tisha,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA SOUTHEAST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

4/10 แย่

Edna

ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
There were debris between the sheets, the microwave and ice bucket were gross. The refrigerator had no shelves.
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Linton Rediresponse Specialist วันที่ 1 พ.ค. 2023
Dear Edna,Thank you for sharing your thoughts following your recent experience at the Red Roof Inn Atlanta Southeast. I was saddened to read your experience fell short of your expectations due to the uncleanliness of the sheets and the uncleanliness of the in-room amenities mentioned. Please allow me to extend my sincerest apologies for the inconveniences caused. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,LintonRediresponse Specialist

6/10 พอใช้

Kedeshia

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Adraine RediResponse Specialist วันที่ 19 เม.ย. 2023
Hello Kedeshia, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta Southeast and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist

10/10 ดีเลิศ

stephany

เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Buen lugar
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Adraine RediResponse Specialist วันที่ 14 เม.ย. 2023
Estimada Stephany,Gracias por tomarse el tiempo para compartir sus comentarios sobre su estadía en el Red Roof Inn Atlanta Southwest. Agradecemos sinceramente sus comentarios y nos alegra saber que tuvo una gran experiencia con nosotros. Me alegra leer que encontró nuestro hotel como un buen lugar. Los comentarios positivos como el suyo siempre son un estímulo para todo nuestro personal a medida que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Sería un placer que se quedara con nosotros nuevamente en el futuro para mostrarle nuestros avances positivos para mejorar su experiencia con nosotros.Atentamente,Adraine RediResponse Specialist

4/10 แย่

steve

เดินทางกับครอบครัว
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Bathroom was dirty. Couldn't shut bathroom door.
เข้าพัก 1 คืน, มีนาคม 2023

2/10 แย่มาก

shannon

เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The first room we were given smelled like fresh pop the second room we were given still had an order and had trash in the bathroom trash and the floors were dirty it made it very uncomfortable for my family and I to sleep
เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Dannielle Redirespponse Specialist วันที่ 7 เม.ย. 2023
Dear Shannon,Thank you for taking the time to tell us about your experience at the RED ROOF INN ATLANTA SOUTHEAST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the foul odor you encountered, and the unclean floor and trash can that made you uncomfortable. We are sorry for this issue. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, I do hope that you will return to our hotel, or any of our other brand locations in the future. Very truly yours,Dannielle Rediresponse Specialist

4/10 แย่

Jenniece

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
เข้าพัก 2 คืน, มีนาคม 2023
การตอบกลับจาก Linton Rediresponse Specialist วันที่ 1 พ.ค. 2023
Dear Jenniece,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta Southeast and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

2/10 แย่มาก

Lamont

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 28 มี.ค. 2023
Hello Lamont,Thank you for taking a moment to complete our survey at the Red Roof Inn Atlanta Southeast. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. We are sorry you had a less than satisfactory experience. To better understand what negatively impacted your stay, what happened and where we can improve, please consider adding comment to your review in the future. The staff and I appreciate your comments, as it will only help us to improve.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Tianna RediResponse Specialist

4/10 แย่

Nicholas

ไม่ชื่นชอบ: ความสะอาด
เข้าพัก 1 คืน, มีนาคม 2023

6/10 พอใช้

Kevin

เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Adraine RediResponse Specialist วันที่ 19 เม.ย. 2023
Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta Southeast and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist

2/10 แย่มาก

Tyreka

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, มีนาคม 2023
การตอบกลับจาก Adraine RediResponse Specialist วันที่ 22 มี.ค. 2023
Hello Tyreka,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Atlanta Southeast appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine RediResponse Specialist

2/10 แย่มาก

Bryan

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
We booked this hotel because of location off the highway on road trip. We just needed a simple hotel to sleep for the night. The room was disgusting, nauseating smell. The sheets had blood and hair! I asked for assistance and was offered Clean sheets to change myself. We felt gross just sleeping in the filthy room with family. The advertised free breakfast is also a huge stretch. There was a few stale raisin bagels and orange juice. Overall disgusting and not worth even for a short sleep! There must be cleaner places near by to stay. Don’t do it! Any good reviews must be fake.
เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Tianna RediResponse Specialist วันที่ 19 มี.ค. 2023
Hello Bryan,Thank you for sharing your experience at the Red Roof Inn Atlanta Southeast. I am saddened to read that your experience did not meet your expectations. Please accept our apologies for the lack of cleanliness in your room, the breakfast that was not to your liking and the other highlighted concerns. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you, and for that, we sincerely apologize. Please know that we value you as our guest and appreciate your business.To uphold our company's high standards, I have shared your feedback with management in an effort to have that rooms inspected. We will take your comments into consideration to make changes to improve our customer experience. The staff and I appreciate your comments, as it will only help us to improve. Thank you again and we wish you all the best in your future travels. Sincerely,Tianna RediResponse Specialist

2/10 แย่มาก

Alexis

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
1st Room was roach INFESTED. 2nd room was filthy with feces rubbed all over pillow with a clean pillowcase on top. My stay with this property didn’t even last 5 minutes!! By far THE WORST experience I’ve ever had with any hotel. I immediately got a refund and searched for somewhere else to rest!!! UNBELIEVABLE.
เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Oniel Rediresponse Specialist วันที่ 18 มี.ค. 2023
Hello Alexis,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the RED ROOF INN ATLANTA SOUTHEAST. Please accept our most sincere apologies for the concerns you described regarding the pests you highlighted you encountered in the first room and cleanliness of the second. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I've shared your encounter with management to ensure your satisfaction.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,OnielRediresponse Specialist

10/10 ดีเลิศ

Yamica

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
Cleaning staff needs to clean more
เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Oniel Rediresponse Specialist วันที่ 15 มี.ค. 2023
Hello Yamica,Thank you for taking the time to write a review of your stay at the RED ROOF INN ATLANTA SOUTHEAST. You indicated that our cleaning staff needs to clean more. We strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to make changes to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,OnielRediresponse Specialist

2/10 แย่มาก

Island

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Dannielle Rediresponse Specialist วันที่ 7 มี.ค. 2023
Hello Island,Thank you for taking a moment to complete our survey. Myself and the staff at the RED ROOF INN ATLANTA SOUTHEAST are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Rediresponse Specialist

10/10 ดีเลิศ

Gonzalo, HUSTONVILLE

เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Adraine RediResponse Specialist วันที่ 13 เม.ย. 2023
Hello Gonzalo, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Dalton appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine RediResponse Specialist

10/10 ดีเลิศ

Tamika

ชื่นชอบ: พนักงานและบริการ, ความสะดวกสบายของห้องพัก
Good stay for the price
เข้าพัก 2 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Toni-Ann RediResponse Specialist วันที่ 23 ก.พ. 2023
Thank you for your review, Tamika. We're happy to see that we were able to provide you with a great stay at a comfortable price. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Toni-AnnRediResponse Specialist