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"It has been awhile since I had an opportunity to stay at BW in Plattsburgh but it is by far a well maintained hotel. Staff are all very helpful and polite."

"Evrything was ok. Just ok"

"This resort is amazing! Quaint rooms, beautiful setting, and close to a hiking trail. Staff was friendly, office room has microwave and coffee maker, and the restaurant was amazing. We wished we could have stayed longer. Great deal!"

"it was great getting a little earlier check in Thanks"

"There are ants in our room. The drain in the bathroom room 201 was clogged up. The carpets in the halls were gross. The spa was no functioning due to broken controls. The tub and floor were unclean. I would not use this hotel"

"Price are good really cheap , the brake feast as good option compared to others even if it’s a light one. Place needs to be updated !"

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"I found the sheets did not smell fresh, the windows were left open in the room. There was a lot of debris on the sheets when I pulled the covers back. The pool floor- I did not want to touch with my feet as there was a lot of grit on it. There were no towels in the pool area. This is my third time there and I don’t think I will be back."

"Great hotel for kids with the water park and arcades"

"Very cozy and relaxed."

"This property feels more like a wedding and event venue than a motel or a place to spend a relaxing day. The view is absolutely stunning, and the owner (or staff member who assisted us) was very kind and welcoming. The location is also excellent, as it is close to Champlain Centre and only about 8 minutes from the falls, making it very convenient for visitors. The place is quite old, including the furniture, but it is also very clean and well maintained. Because the building is old, there are a...

"Excellent motel. Room was very clean, big fluffy towels and staff was super responsive. "

"Our stay at Cadence Lodge was exactly what we needed. As a pediatric ER resident and a university professor, we arrived exhausted from a long week, and the hospitality here was the ultimate antidote.The 'cabin vibe' is authentic, cozy, and perfectly curated, but what truly stood out was the level of communication. Because of our late-night arrival from the city, the staff went above and beyond by coordinating with us to leave our room open and ready for our arrival. Walking into a clean, warm,...

"I booked the Spruce Room, which has extremely dated pictures online. There have been years of use when you actually view the place. The kitchen has stains and marked up tiles, bathroom is barely clean with black mold in the back of toilet. All 4 of our beds had dirty linens and since there is no on-site manager, they had us raid the emergency shed and hopefully retrieve extra sheets. These sheets were all unusable. They reeked of mildew. Our family had nowhere to sleep that night, so we had to...

"Très propre et confortable . Accès simple avec code ."

"Sadly the pool area needed a good renovation, the hot tub brought in a fair amount of boiling water, which you could feel with your legs, and the shower had little pressure and heat. Breakfast was good but would of benefited from some fruits. 🍉 Sadly, not worth the price."

"Property was beautiful. Could have used grass cutting in the garden. There’s absolutely no cellular connection so just have offline maps downloaded that would be helpful. But location is absolutely beautiful"