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"Awesome customer service "

"I stayed at the Ameristar East Chicago for 21 nights over 11 stays in fall 2025, travelling for business. It doesn't have everything (breakfast) and is in an odd location. But it was half or less than hotels in Hyde Park, had free parking, big rooms, was always clean and quiet, and the front desk staff was awesome. Shout out to Danica, who was not only a joy but who directed me to the rooms with the best wifi."

"Front Desk very Friendly and Helpful"

"I had an outstanding 3 night stay. The staff was courteous and professional but also willing to go the extra mile. From Jazmine A and Candice N in housekeeping; Bryce and Ariyana and the others at the front desk, the Breakroom attendants, the engineer that didn’t just tell me where the pool was but walked the distance with me and others. The professional demeanor of the management did not preclude them from being welcoming. It was a great stay"

"The place was very nice, spacious, very clean and the staff was quite pleasant. I slept so well. "

"Peacefulness of my surroundings "

"Great"

"The room was clean and the staff were courteous."

"Clean room "

"Nice staff"

"Nice and clean everybody was friendly that's all I got"

"Awesome!"

"Rooms are always clean, the staff is always welcoming and nice to you and it’s located near everything."

"The breakfast was repetitive. The oatmeal was fresh the first day but after that water was added and the oatmeal was heated and served. However, by the thirid or fourth day it was so dry I didn't want to eat it. I mention to the employee on staff that it was glad to have fresh oatmeal because the day before was awful. The parking was well lit that pavement was kept dry or free of ice. mjones-jackson"

"Very nice no complaints at all.thanks "

"Everything was great. They offered everything I needed. "

"I liked the room"

"Clean room noisy fan"

"Staff"

"Very upgraded, impeccably clean and quiet room! Tea, coffee and water was a great plus. Comfortable bed was the best coming late from family gathering. Unfortunately valet was full but parking lot walk isn't bad and easy access. "