Search Hotels Near Steele Lake, Rockford

"Wonderful service. Rooms were spacious and spotless. I wish there were a flat rate for pet fees, though. An extra $50 a night is the highest we have ever paid. "

"Horrible"

"Nice room but no hot tub. And the pool was cold."

"The room was clean . The bathroom was small but the property itself smelled good and was clean. My kids likes the breakfast!"

"My husband grew up seeing this place and always wanted to stay here. So when he had to go back up to Michigan I thought it would be a nice surprise to book him a room here. First of all they said they had no rooms available. This was after booking the reservation (through Expedia). They all of a sudden managed to come up with a room - room 330 which was apparently akin to the janitor's closet. I *specifically* paid extra for a city view. He was on the third floor and his view was of the building across the street. Many areas of the room were dirty such as the table and counter spaces. The refrigerator only went down to 50 degrees. And was missing a leg. A guy came up to look at it, 'reset' it and it still only had 3 legs and went down to 50 degrees. The first night he only slept under the blanket but the second night he went under the sheets and spent most of the night not sleeping and scratching himself raw. He is covered in itchy bites of some sort. After the lack of responsiveness on the refrigerator issue he felt there was absolutely no point in taking this up with the front desk, especially since he was checking out this morning anyway. I spent quite a bit of money to do this for him and he could have stayed at the Super 8 and had a better experience and saved me a pile of money."

"Clean room, allowed for early check in, there was a limited hot breakfast though, but we were informed at check in about that"

"Check in was satisfactory. There’s a $50 deposit even when you pay at booking. The location is great right off 28th Street which is the main road through Grand Rapids. There’s no carpet on the floors in the rooms which is a requirement for me. I’d recommend removing the fabric office chair and sofa and replacing with leather type cover. The room was mostly clean. It was refreshed vs fully cleaned the other days. Staff were friendly and attentive. Continental breakfast provided with addition of waffle maker. Waffle batter was sour the one day I made them on this visit but excellent throughout previous stay. Coffee was not piping hot may need a machine for it or different storage vessel. Juice machine was out of service but there was a pitcher of OJ provided in the cooler. Overall experience was good. There were several sporting events in town this weekend so lodging was scarce."

"Awsome"

"We checked in around 10pm. When we went to our room, it was a dirty room. The woman at the desk was very apologetic but mentioned they were sold out. She contacted her manager via text ( would have appreciated a phone call to speed up the process rather than a text ). But after standing at the desk for a long time, a room became available somehow. After getting to the room there were no blankets for the pull out couch, again had to go back down to get blankets. The following day I called the front desk and explained the issues with check in last night and asked for a late check out of 1pm as some sort of compensation and the women told me I would have to pay $50 to get that approved. Seemed crazy considering the hassle we went through during check in. Other than that, it was a nice stay."